Hilton Hotel San Antonio, San Antonio, Responsive

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Rank

19th

Out of 504

Hilton Hotel San Antonio	Average Price: $254 Check Rates

Hotel Class:

200 South Alamo Street

San Antonio, 78205 View map

4-Star Hotel Rank: 11 of 32
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (657) , Travelocity (15) , TripAdvisor (344) , YahooTravel (34)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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attentive (6) awesome (18) beautiful (38) best (34) better (54) big (13) cares (13) cheaper (6) clean (109) comfortable (83) comfy (10) convenient (21) cool (13) courteous (10) decent (12) efficient (8) excellent (47) exceptional (20) fabulous (7) fantastic (13) free (64) fresh (13) friendly (72) fun (21) good (129) great (205) happy (9) helpful (80) huge (13) impressed (7) liked (100) love (28) new (44) nice (219) outstanding (9) perfect (28) perfectly (7) pleasant (14) pleased (12) plenty (13) positive (9) professional (11) quiet (14) reasonable (11) responsive (8) spacious (9) spotless (11) terrific (9) welcoming (9) wonderful (36)

Responsive

Appears in 12 comments.

The following words were used in comments with Responsive:
desk (2) need (3) not (2) room (3) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel bar was understaffed which led to poor service and response time.

"Less than desirable for a Hilton brand hotel. " Read full review on TripAdvisor 4/22/2012 Vote

2. The front desk was not responsive to our needs-had to be asked three times to preform transaction correctly.

"Less than desirable for a Hilton brand hotel. " Read full review on TripAdvisor 4/22/2012 Vote

3. They claim no responsibility .

"Not the best hotel on the river but very good " Read full review on TripAdvisor 5/26/2011 Vote

4. I was given free breakfast certificates at check in, a welcoming note from the manager, upgraded to a lovely room, 25% discount at their restaurants, and every time I made any kind of request it was greeted with a warm and gracious response.

"Treated like gold! " Read full review on TripAdvisor 4/23/2011 Vote

5. I have yet to recieve a response.

"Not fit to bear the Hilton name; two thumbs down " Read full review on TripAdvisor 7/15/2010 Vote

6. I explained that it was our anniversary and asked if there was anything he could do, his response was that he would put us on the 20th floor so we could have a 'city ' view on the non river side.

"Decent enough, not sure why they are so snobbish.. " Read full review on TripAdvisor 10/13/2009 Vote

7. Very nice rooms and responsive staff.

"Very Expensive " Read full review on Expedia 8/29/2009 Vote

8. The desk clerk response was, ' I will send engineering to your room.

"Less than Average " Read full review on TripAdvisor 12/25/2007 Vote

9. Staff was responsive and friendly.

Read full review on MyTravelGuide 10/3/2007 Vote

10. Staff was not very responsive when booking first made but great when we got there.

Read full review on MyTravelGuide 8/3/2007 Vote