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Rank
13th
Out of 504

Hotel Valencia San Antonio

Average Price: $237  
 
Hotel Class:
150 East Houston Street
San Antonio, 78205 View map  
4-Star Hotel Rank: 10 of 32
Average review rating: 4
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (73) , TripAdvisor (564) , YahooTravel (48)
SAFE TO BOOK ? (1/5 issues found)
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Cares
Appears in 32 comments. 
The following words were used in comments with Cares:
$ (4)   area (2)   arrival (2)   charged (2)   concierge (3)   customer (3)   desk (3)   good (5)   great (3)   hotel (6)   management (2)   not (9)   personable (3)   problem (5)   responsive (2)   room (3)   rude (2)   service (2)   staff (5)   view (2)    
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1. , and i take my hat off for how they take care of unexpected situation.
"A wonderul experience! " Read full review on TripAdvisor   5/17/2012 Vote      
2. There is a noticeable fee but for the aggravation of saving a few bucks down the street, you're better off having these guys take care of you.
"Favorite New Riverwalk Hotel " Read full review on TripAdvisor   3/30/2012 Vote      
3. We were very pleased with the service of the staff and the way that they took care of our reservation without us prompting.
"Service made it worthwhile " Read full review on TripAdvisor   3/17/2012 Vote      
4. The good: Virtually every person that we had contact with at the hotel took very good care of us.
"Service made it worthwhile " Read full review on TripAdvisor   3/17/2012 Vote      
5. A hotel that cares genuinely about customer feedback.
"Best hotel stay EVER! " Read full review on TripAdvisor   9/23/2011 Vote      
6. I did so not just because of the experience but because until really pressed, the staff seemed like they could care less.
"Terrible experience. Will never never go back. " Read full review on TripAdvisor   9/7/2011 Vote      
7. All of these items should have been taken care of during the so-called 'inspection' we were forced to wait for.
"If you value your sanity and your safety, do not stay here. " Read full review on TripAdvisor   7/13/2011 Vote      
8. No response to our billing questions (re; mini-bar, which was not used) by telephone and e-mail which indicates they do not care if we return as guests.
"House of Darkness " Read full review on TripAdvisor   6/8/2011 Vote      
9. ) To everything off, the front desk asked how our stay was as we left and when we said, 'not very good, actually,' their response was, 'too bad,' and they didn't even care why.
"Trust Me, You Can Do Better " Read full review on TripAdvisor   12/20/2010 Vote      
10. The room really was neat, but needed to be cared for.
"We got what we paid for it! " Read full review on TripAdvisor   8/12/2010 Vote      
   
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