Phoenix Grand Hotel, Salem, Cares

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OpinionWell
Rank

2nd

Out of 38

Phoenix Grand Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

201 Liberty Street SouthEast

Salem, 97301 View map

3-Star Hotel Rank: 2 of 12
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (9) , TripAdvisor (115) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (3) amazing (5) attractive (4) awesome (3) beautiful (14) best (17) better (12) big (6) cares (4) classy (3) clean (40) comfortable (32) comfy (4) convenient (9) cool (3) courteous (9) delicious (3) efficient (3) elegant (4) excellent (21) exceptional (6) fabulous (5) fantastic (7) free (33) fresh (11) friendly (35) generous (3) good (45) great (76) helpful (32) huge (6) liked (22) love (10) new (5) nice (62) perfect (9) perfectly (3) pleasant (6) pleased (4) plenty (7) professional (8) quiet (14) reasonable (6) roomy (6) spacious (18) superb (6) tasteful (4) welcoming (5) well appointed (5) wonderful (9)

Cares

Appears in 5 comments.

The following words were used in comments with Cares:
desk (2) hotel (2) staff (3) wedding (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We thought this high end hotel would be great for our wedding night but when we told the desk clerk (while I was still wearing my wedding dress) he could care less.

"NOT for honeymooners " Read full review on TripAdvisor 9/7/2011 Vote

2. They remember your name, always are ready to take care of any request, and generally become like a home away from home.

"Great hotel with a great staff " Read full review on TripAdvisor 6/6/2011 Vote

3. I purchased some framed art that was too big for me to pack on the plane so the front desk staff took care of contacting FedEx and had it delivered to my home.

"Wonderful " Read full review on Expedia 8/5/2009 Vote

4. If you stay here, keep in mind the staff may not be careful with billing or other bookkeeping matters, so check and double check your reciept and the charges made to your room.

"Billing Nightmare, Feeble Staff, Good Location " Read full review on TripAdvisor 8/31/2006 Vote

5. The staff were first class, the hotel is outstanding in its attention to quality and customer care, we would stay again.

"The place to stay. " Read full review on TripAdvisor 3/18/2005 Vote