Sheraton Portland, Portland, Cares

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Rank

18th

Out of 287

Sheraton Portland	Average Price: $160 Check Rates

Hotel Class:

8235 NorthEast Airport Way

Portland, 97220 View map

3-Star Hotel Rank: 10 of 75
Average review rating: 3.56

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (3) , Travelocity (3) , Expedia (7) , TripAdvisor (242)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (10) adequate (4) attentive (10) awesome (5) beautiful (6) best (28) better (16) big (18) cares (14) clean (70) comfortable (63) convenient (28) cool (4) courteous (8) decent (9) delicious (4) efficient (9) excellent (42) exceptional (18) fantastic (10) fast (5) free (56) fresh (8) friendly (83) fun (11) good (92) great (145) happy (12) helpful (68) huge (8) impressed (14) kudos (5) liked (64) love (18) new (23) nice (116) outstanding (17) perfect (11) pleasant (13) pleased (6) plenty (6) positive (5) professional (15) prompt (8) quiet (22) reasonable (13) soft (6) spacious (7) welcoming (13) wonderful (18)

Cares

Appears in 10 comments.

The following words were used in comments with Cares:
hotel (3) liked (2) pool (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had a minor problem and they jumped all over it and acted like they really cared.

"Great staff and service " Read full review on TripAdvisor 5/6/2012 Vote

2. I wish every hotel were lucky enough to have someone who epitomizes stellar customer service, I will always stay at this hotel just because of the care we receive and how welcomed we are.

"Lane is the best hotel employee ever encountered! " Read full review on TripAdvisor 12/30/2011 Vote

3. The way we have been welcomed and taken care of by him has been extraordinary--- he remembers us each time, makes sure we are taken care of completely, and every time with the best smile and attitude I have ever encountered at any hotel in the world-- and we travel quite a bit.

"Lane is the best hotel employee ever encountered! " Read full review on TripAdvisor 12/30/2011 Vote

4. Every detail was taken care of.

"Best hotel in the area, outstanding staff " Read full review on TripAdvisor 8/14/2011 Vote

5. The rooms were comfortable and clean, the small indoor pool and gym area well taken care of, and the food at the lobby bar and restaurant is excellent.

"What A Pleasant Surprise " Read full review on TripAdvisor 7/28/2011 Vote

6. Rocky not only does magic but the real magic is that he makes you feel like he genuinely cares about you.

"Rocky is AWESOME! " Read full review on TripAdvisor 6/19/2011 Vote

7. Also, be careful of the pool.

"Dated / Dirty Hotel filled with traps... " Read full review on TripAdvisor 4/19/2011 Vote

8. He really cares that things are right and fixed if something slips.

"Rocky...rocks at the bar...he is top notch " Read full review on TripAdvisor 2/22/2011 Vote

9. While I was there I Atif had taken good care of my needs and I enjoyed talking with him.

"Great Customer Service " Read full review on TripAdvisor 2/8/2011 Vote

10. The fitness center was great, the staff was very friendly and cared for us as if we were at their personal residence.

"Relaxing " Read full review on TripAdvisor 7/8/2010 Vote