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Rank
44th
Out of 543

Crowne Plaza Orlando

Average Price: $178  
 
Hotel Class:
7800 Universal Boulevard
Orlando, 32819 View map  
3-Star Hotel Rank: 11 of 138
Average review rating: 4.45
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (75) , MyTravelGuide (739) , Travelocity (12) , TripAdvisor (904) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Pleased
Appears in 97 comments. 
The following words were used in comments with Pleased:
$ (6)   car (6)   desk (9)   free (5)   friendly (6)   great (5)   helpful (6)   hotel (49)   location (6)   night (9)   not (16)   park (11)   phone (8)   please (98)   room (22)   service (8)   staff (14)   trip (6)   useful (8)   well (6)    
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1. Real Answer: When registering, we were told, 'Your room qualifies you to join us for our morning buffet, please join us.
"Ask questions -- then ask again.... " Read full review on TripAdvisor   4/22/2012 Vote      
2. I was very pleased with the service.
"No car needed, public transportation, walking distance to food " Read full review on TripAdvisor   11/22/2011 Vote      
3. prior to arrival, Lisa in back office was intouch and asked if I need ed anything for my stay, travelling with my daughter, two beds please, 'no problem' was the reply.
"The Only Place To Stay on I-Drive " Read full review on TripAdvisor   8/4/2011 Vote      
4. We were pleased to find out that we could leave mid day for a nap and not pay a second parking fee at the park when we returned.
"This is one of the best values you're going to get in theme park land! " Read full review on TripAdvisor   7/11/2011 Vote      
5. if you have any questions please email me.
"Best hotel ever loved it !!!!!! " Read full review on TripAdvisor   6/22/2011 Vote      
6. After debating where to stay for a day or two, we decided to gowith the Crowne Plaza Universal Orlando,and we were very pleased we did.
"Exactly what we were looking for! " Read full review on TripAdvisor   5/31/2011 Vote      
7. ;) I was so pleased with my stay that I booked another night for my own enjoyment so that I could enjoy the parks for a day.
"Quite enjoyable " Read full review on TripAdvisor   4/25/2011 Vote      
8. On Thursday evening February 17th after a long day at work - went to my room to find that I was locked out of my room (my room key was blocked) I went to the front desk to advise them that it was NOT possible since the evening before I had left a $50 cash deposit at the desk - they explained that my deposit was already used - not understanding how that was possible since I had only checked in the night before I was told that I had made from the room 3 phone calls which totaled less then 3 minutes but totaled $27 in charges - please note that the calls were made from within the hotel to my friend who was parking out car OUTSIDE the hotel - keep in mind 3 separate less then 3 minute phone calls in total all from within the hotel to a cell phone number outside the hotel $27 - I explained that I wanted to speak to the front desk manager 'Jennifer' and was told she was on the phone and would call me when her time allowed - 40 minutes later she called already annoyed from her previous dealing WITH SOMEONE else she was EXTREMELY abrupt in her conversation with me and told me I 'should read more carefully the telephone charges prior to making a call next time' and hung up .
"Disputed Phone Bill Was EVICTED From Hotel BY POLICE - Disgraceful Customer Service - PLEASE Read & BE ADVISED " Read full review on TripAdvisor   2/23/2011 Vote      
9. I then asked the security office to please provide me with Jennifers last name (he COULD NOT) or at the \very least a statement that i was being asked to leave the hotel so that i could get a refund for my 4 nights stay (at this point I had only stayed one night) HE COULD NOT AS WELL as she refused to give her last name and as well REFUSED to provide me with a written statement to present to the company which I booked my reservation thru .
"Disputed Phone Bill Was EVICTED From Hotel BY POLICE - Disgraceful Customer Service - PLEASE Read & BE ADVISED " Read full review on TripAdvisor   2/23/2011 Vote      
10. please keep in mind I am an antique dealer - weighing 5' 11' and weigh 135 pounds - I can assure you I am as threatening as a Poodle .
"Disputed Phone Bill Was EVICTED From Hotel BY POLICE - Disgraceful Customer Service - PLEASE Read & BE ADVISED " Read full review on TripAdvisor   2/23/2011 Vote      
   
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