Hilton Riverside Hotel New Orleans, New Orleans, Helpful

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Rank

15th

Out of 427

Hilton Riverside Hotel New Orleans	Average Price: $281 Check Rates

Hotel Class:

2 Poydras Street

New Orleans, 70140 View map

3-Star Hotel Rank: 6 of 125
Average review rating: 3.89

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (68) , Travelocity (1) , TripAdvisor (1000) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 260 comments.

The following words were used in comments with Helpful:
arrival (9) clean (11) concierge (36) desk (38) extremely (23) friendly (64) great (30) hotel (42) location (9) luggage (8) most (9) need (12) new (10) nice (25) not (20) pleasant (12) professional (12) room (40) service (15) staff (128)

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1. Staff helpful rooms clean quiet atmosphere.

"Hilton at Riverside " Read full review on TripAdvisor 5/21/2012 Vote

2. Great room, beautiful view, kids enjoyed the pool and William at the bar was very helpful.

"Hilton Riverside Hotel New Orleans_LOVE IT!!! " Read full review on TripAdvisor 5/19/2012 Vote

3. Levon was helpful and friendly.

"Customer service could use improvement " Read full review on TripAdvisor 5/19/2012 Vote

4. Concierge staff were very helpful in recommending sight-seeing, restaurants that met our (lower budget, family friendly) needs.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

5. Staff throughout the hotel are very pleasant and helpful, but particularly gracious on the Executive lounge.

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

6. Front desk staff were very helpful at our late check in (11pm).

"Lovely place near the Quarter " Read full review on TripAdvisor 5/14/2012 Vote

7. The front desk / doormen / valets were extremely personable and very helpful with directions and local places to eat / drink & play This Hilton is within walking distance of the French Market & Cafe DuMonde.

"Great time @ Hilton Riverside during Hurricane Lee " Read full review on TripAdvisor 5/13/2012 Vote

8. Staff helpful but not the best knowledge of their own hotel on more than one occasion.

"Great location and views from rooms " Read full review on TripAdvisor 5/6/2012 Vote

9. I can say the real redeeming factor of this Hilton is the staff - courteous, friendly, helpful, conversational, and nice.

"Maybe I'm too honest about this Hilton... " Read full review on TripAdvisor 5/5/2012 Vote

10. I found the check-in process very smooth and the staff was very helpful.

"Excellent hotel and even better location " Read full review on TripAdvisor 5/1/2012 Vote