El Palacio Hotel, Miami, Happy

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Rank

171st

Out of 468

El Palacio Hotel	Average Price: $87 Check Rates

Hotel Class:

21485 NorthWest 27 Avenue

Miami, 33056 View map

5-Star Hotel Rank: 11 of 16
Average review rating: 3.54

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (22) , Travelocity (14) , TripAdvisor (65)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Happy

Appears in 11 comments.

The following words were used in comments with Happy:
great (5) helpful (2) management (2) not (2) staff (2)

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1. Nice people, but very slow and no management present to help or recognize that maybe people would not be happy wasting vacation time waiting to check-in.

"Great place if had new Management " Read full review on TripAdvisor 4/5/2010 Vote

2. Advertise happy Hour specials, server claims there were none.

"Orange Bowl Launch pad " Read full review on Expedia 1/29/2010 Vote

3. what a great place , Great Front Desk Lady from England - great attitude with all those people checking in - always happy for the entire stay .

"Who dat ! Hotel " Read full review on TripAdvisor 1/28/2010 Vote

4. Its is clean, cheap and every single person that worked there was in a great mood and happy to help :) Will stay again for sure.

"GREAT HOTEL! BUT EVEN BETTER PEOPLE " Read full review on TripAdvisor 1/3/2010 Vote

5. Noticing the date on passport she wished me a happy birthday which instantly scored points with me.

".....made to feel welcomed from the very start. " Read full review on TripAdvisor 4/9/2009 Vote

6. not happy.

"not impressed " Read full review on Expedia 3/31/2009 Vote

7. Maybe i will have another chance to visit Miami and I will be more than happy to stay at the El Palacio Sports Hotel & Convention Center.

"Ivory Family Reunion at the El Palacio " Read full review on TripAdvisor 7/8/2008 Vote

8. That said, I was happy to find this place for under $100 each night.

"OK for leisure " Read full review on TripAdvisor 12/6/2007 Vote

9. The Palacio is really a palace, the staff is great and they seem to enjoy making guests happy.

"Loved the Fountains " Read full review on TripAdvisor 3/13/2005 Vote

10. 'You can only be as happy as your leader, everything flows from the top'.

"Now thats what I call customer service! " Read full review on TripAdvisor 3/3/2005 Vote