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Rank
17th
Out of 468

Miami Conrad

Average Price: $218  
 
Hotel Class:
Espirito Santo Plana, 1395 Brickell Avenue
Miami, 33131 View map  
5-Star Hotel Rank: 4 of 16
Average review rating: 3.86
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (2) , Travelocity (7) , Expedia (32) , TripAdvisor (295)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 14 comments. 
The following words were used in comments with Cares:
$ (2)   best (2)   car (4)   desk (2)   experience (2)   extra (2)   free (2)   guest (3)   hotel (3)   inn (2)   management (2)   need (3)   night (3)   not (3)   park (4)   room (3)   service (2)   staff (4)    
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1. Yes, you have to take one set of elevators to the lobby, then another to the guest rooms, but who cares.
"One of the top business hotels in the Hilton portfolio " Read full review on TripAdvisor   5/1/2012 Vote      
2. It is very conveniently located, valet parking is expensive but very prompt, and the Concierge service takes very good care of any transportation or local reservation needs.
"Delightful Week at The Conrad Miami " Read full review on TripAdvisor   10/8/2011 Vote      
3. Having stayed for an extended period and having such a poor experience I expected to have something happen at the front desk upon checkout - a free night, extra points - something, anything to indicate that the organization cared about our experience in their building.
"Superficially great; down deep? Superficial " Read full review on TripAdvisor   8/27/2011 Vote      
4. Staff would always say hello and ask how we were, what we were up to today and seemed like they genuinely cared about their guests, which is almost unheard of.
"One word : amazing! " Read full review on TripAdvisor   5/11/2011 Vote      
5. The only thing to be careful of is the car parking fee, it was $26 a night so its best to really think about whether you actually need a car or not (unlike us, we parked our car in the underground car park and didn't use it during our stay at all - not the best idea at $26 a night.
"A beautiful hotel!!! " Read full review on TripAdvisor   4/27/2011 Vote      
6. Hampton Inn/Fairfield Inn), I replied 'No' and asked to ensure it's taken care of.
"Bearing the Name CONRAD, I Expected More. " Read full review on TripAdvisor   3/5/2011 Vote      
7. The front desk manager returned, started to explain why we were charged incorrectly, and then stopped mid-sentence with 'Do you even care why it's wrong?' Confused by her sudden change of decorum (limited service hotel style.
"Bearing the Name CONRAD, I Expected More. " Read full review on TripAdvisor   3/5/2011 Vote      
8. The next morning I went to speak with the manager on duty and was given alot of attitude and the impression that he could care less, and I should be glad that I was even staying at their hotel.
"Good and bad " Read full review on TripAdvisor   2/23/2010 Vote      
9. Hilton Diamond treatment nothing special here but the hotel aspires to 4 Seasons care -- shoe shines, turn downs with wooden trays, overpriced breakfasts.
"Very nice up end rooms, confusing elevators, odd tipping rules " Read full review on TripAdvisor   5/21/2009 Vote      
10. The reception staff was either completely new, because I had to explain to them what they needed to do, or just did not care.
"Don't spoil your Miami experience " Read full review on TripAdvisor   2/22/2009 Vote      
   
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