6. So what is my main quibble then? At Four Seasons, it just happens that other than great, solid hardware, and relatively good service in the public areas, you except staff to go further- not to fly, but you need not order slippers, ask for a third bed to be made at midnight when you already informed the front office earlier, have the coffee making machine taken away even though you have made it clear to housekeeping that you want it to stay in the suite, then it takes two hours for them to bring it back to the suite.