4. if i had to say there was a down side to this Hotel it would be the courtesy shuttle after getting off a long haul flight we had difficulty in finding where we needed to go to pick up the shuttle, we did eventually find where we needed to be but then as there are many Hampton Inn's in Miami it was identifying the correct shuttle for our Hotel, we were waiting 45 minutes and getting to the point where we were going to take a taxi when we spoke to the driver of another Hampton Inn who very kindly agreed to drop us off at our Hotel, other than this glitch all was well after and the staff at our Hotel was most apologetic.