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Rank
7th
Out of 213

Omni Jacksonville

Average Price: $169  
 
Hotel Class:
245 Water Street
Jacksonville, 32202 View map  
4-Star Hotel Rank: 1 of 6
Average review rating: 3.89
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (414) , Travelocity (5) , TripAdvisor (201) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 25 comments. 
The following words were used in comments with Professional:
bellman (4)   busy (2)   child (2)   desk (3)   friendly (7)   helpful (7)   high (4)   hotel (2)   knowledgable (4)   liked (2)   lobby (2)   polite (3)   prompt (2)   restroom (2)   robbed (2)   room (2)   service (4)   staff (14)   super (2)   wear (4)    
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1. John's river from the appearance of the professional photo), I was not disappointed.
"Stellar Customer Service " Read full review on TripAdvisor   1/8/2012 Vote      
2. The staff was very friendly and professional.
"1st stay at the Omni " Read full review on TripAdvisor   12/6/2011 Vote      
3. I love staying at the hotel: staff are hands down the best I ever dealt with, the Food and Beverage Manager Frederick Najem was very friendly and professional each time was saw him.
"Once again, an Excellent Stay!!! " Read full review on TripAdvisor   6/4/2011 Vote      
4. I am accustomed to speaking with professional staff at the front desk, and within other departments of the hotel such as valet service/room service.
"Worst service in all years of travel around the world " Read full review on TripAdvisor   4/2/2011 Vote      
5. The front desk people were very professional.
"Lovely room, curtious staff and excellent location!!! " Read full review on TripAdvisor   7/20/2010 Vote      
6. Checking in and out was quick, simple, and very professional.
"We stayed in the Omni Hotel in... " Read full review on TripAdvisor   5/31/2010 Vote      
7. Employees who were exceptional were: Adrian at Juliette's, great service and amazing personality and helpful, Miss Moore at check-out, super professional and helpful and Rob at the front desk who was professional and helpful and Larry in room service, who was great.
"Modern Hotel, needs improvements " Read full review on TripAdvisor   2/16/2010 Vote      
8. The staff, including Rob at check-in, Riza, Marty, Marco, and Brady at Juliette's, the bellmen and housekeepers, were consummate hospitality professionals.
"Fabulous Service at the Omni Jacksonville Hotel " Read full review on TripAdvisor   10/31/2009 Vote      
9. The staff was very polite and super professional, they went out of their way to be helpful.
"Great place " Read full review on Expedia   7/22/2009 Vote      
10. * Some ultra snobby professional career woman scoffed at my very pregnant wife as she was trying to back in to the lobby restrooms with her stroller and child because she was apparently blocking the way - and the lady didn't even offer any help.
"The Omni - I was hoping for more. " Read full review on TripAdvisor   5/20/2008 Vote      
   
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