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Rank
9th
Out of 72

Eugene Hampton Inn

Average Price: $212  
 
Hotel Class:
3780 West 11th Street
Eugene, 97402 View map  
2-Star Hotel Rank: 5 of 19
Average review rating: 4
OpinionWell Value Index: NA
Traveler reviews analyzed: TripAdvisor (78)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Generous
Appears in 7 comments. 
The following words were used in comments with Generous:
hotel (2)   management (5)    
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1. I refused to speak with her and asked for the general manager to call me.
"Industrial hotel, RUDE SERVICE! " Read full review on TripAdvisor   8/9/2011 Vote      
2. Five hours later, I got a phone call from the hotel and the woman said she was calling for the general manager to find out what the problem was.
"Industrial hotel, RUDE SERVICE! " Read full review on TripAdvisor   8/9/2011 Vote      
3. When I asked to speak to the general manager, Bridget told me she would handle things.
"Industrial hotel, RUDE SERVICE! " Read full review on TripAdvisor   8/9/2011 Vote      
4. I asked for the general manager's name and Bridget told me it was 'Bob' and refused to give me a last name.
"Industrial hotel, RUDE SERVICE! " Read full review on TripAdvisor   8/9/2011 Vote      
5. Three days later, when I called the hotel directly, a man told me the general manager's name was Cheryl.
"Industrial hotel, RUDE SERVICE! " Read full review on TripAdvisor   8/9/2011 Vote      
6. This is a generic Hampton Inn with the usual design and furnishings.
"Average property with poor location " Read full review on TripAdvisor   6/24/2011 Vote      
7. I called and left a voicemail in the general mailbox the day before my arrival - did not receive a call back.
"Poor customer service, did not follow up twice & tried to charge for night not stayed " Read full review on TripAdvisor   7/6/2010 Vote      
   
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