MotorCity Casino Hotel, Detroit, Professional

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OpinionWell
Rank

11th

Out of 93

MotorCity Casino Hotel	Average Price: $221 Check Rates

Hotel Class:

2901 Grand River Avenue

Detroit, 48201 View map

4-Star Hotel Rank: 7 of 11
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awesome (9) beautiful (29) best (10) better (14) big (12) cares (5) clean (45) cleanliness (3) comfortable (30) comfy (3) cool (6) correct (3) efficient (4) excellent (12) exceptional (8) fabulous (4) fantastic (8) fast (4) free (22) fresh (3) friendly (34) fun (16) generous (6) good (44) gorgeous (6) great (86) happy (5) helpful (29) huge (15) immaculate (3) impressed (9) liked (45) love (7) luxurious (3) new (9) nice (84) outstanding (4) perfect (6) pleasant (8) pleased (6) plenty (4) positive (3) professional (6) quiet (9) reasonable (6) soft (3) spacious (13) stunning (2) welcoming (3) wonderful (9)

Professional

Appears in 6 comments.

The following words were used in comments with Professional:
not (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Don't expect any issues that you have with service to be handled in a timely and professional way - the staff (front office manager in particular) has no respect for the customers, and think that they are there doing you a favor by letting you stay at their hotel.

"Lacks customer service " Read full review on TripAdvisor 4/29/2012 Vote

2. Adriann our 'Room Attendant' (and to u slobs out there thet r not MAIDS) was speedy, repectful, kind and professional.

"Nice hotel but SECURTY IS EXTREMELY RUDE " Read full review on TripAdvisor 3/17/2012 Vote

3. Everyone single employee of MC that our group dealt with had just the right amount of professionalism and friendliness.

"Excellent stay, customer service shines " Read full review on TripAdvisor 3/3/2012 Vote

4. The valets are all very nice and professional.

"My Detroit Home Away From Home " Read full review on TripAdvisor 5/6/2011 Vote

5. Because he's not a professional man.

"Dirty room/poor treamtment by a supervior regarding my 76 yr. mother " Read full review on TripAdvisor 3/28/2011 Vote

6. A lot of security/ cleaning staff/ attendents, all rather friendly and professional.

"Very noisy- Impressive staff " Read full review on TripAdvisor 11/30/2009 Vote