MotorCity Casino Hotel, Detroit, Cares

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OpinionWell
Rank

11th

Out of 93

MotorCity Casino Hotel	Average Price: $221 Check Rates

Hotel Class:

2901 Grand River Avenue

Detroit, 48201 View map

4-Star Hotel Rank: 7 of 11
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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awesome (9) beautiful (29) best (10) better (14) big (12) cares (5) clean (45) cleanliness (3) comfortable (30) comfy (3) cool (6) correct (3) efficient (4) excellent (12) exceptional (8) fabulous (4) fantastic (8) fast (4) free (22) fresh (3) friendly (34) fun (16) generous (6) good (44) gorgeous (6) great (86) happy (5) helpful (29) huge (15) immaculate (3) impressed (9) liked (45) love (7) luxurious (3) new (9) nice (84) outstanding (4) perfect (6) pleasant (8) pleased (6) plenty (4) positive (3) professional (6) quiet (9) reasonable (6) soft (3) spacious (13) stunning (2) welcoming (3) wonderful (9)

Cares

Appears in 5 comments.

The following words were used in comments with Cares:
desk (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I called the front desk and within mins someone was there to take care of the issue.

"Customer Service AA+ " Read full review on TripAdvisor 1/6/2012 Vote

2. of checking in and they said they would take care of it.

"Very disappointed " Read full review on TripAdvisor 8/14/2011 Vote

3. We had a few maintenance issues the first night and the front desk saw to it that they were taken care of immediately.

"My Detroit Home Away From Home " Read full review on TripAdvisor 5/6/2011 Vote

4. A call to the front desk took care of the problem.

"Beautiful Contemporary Hotel! " Read full review on TripAdvisor 1/31/2010 Vote

5. When we called no one seemed to care and we were immediately transferred to a VoiceMail.

"Terrible customer service!! " Read full review on TripAdvisor 10/9/2009 Vote