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OpinionWell
Rank
44th
Out of 202

Fort Rapids

Average Price: $125  
 
Hotel Class:
4560 Hilton Corporate Drive
Columbus, 43232-4180 View map  
3-Star Hotel Rank: 23 of 59
Average review rating: 2.76
OpinionWell Value Index: 10
Traveler reviews analyzed: BedBugRegistry (7) , Expedia (2) , MyTravelGuide (11) , TripAdvisor (359) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Correct
Appears in 12 comments. 
The following words were used in comments with Correct:
charged (2)   credit (3)   plus (2)   problem (3)   room (3)    
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1. Needless to say, I'm keeping a close eye on my credit card to make sure the charges are correct.
"Ladybugs & bedbugs do NOT look alike!!!! This place is a dump!! " Read full review on TripAdvisor   5/1/2012 Vote      
2. We went back down to the desk, and got this corrected to a 2 bed basic room.
"in need of some serious care... " Read full review on TripAdvisor   8/17/2011 Vote      
3. Based on what we experienced, every review citing terrible customer service is 100% correct.
"Horrible Customer Service!!!! " Read full review on TripAdvisor   4/5/2011 Vote      
4. The room cleaner couldn't correctly replace the right number of towels for the four of us and forgot to replace the soap/shampoo.
"Bad management / bad maintainence! Cheaper than others for a reason! " Read full review on TripAdvisor   4/3/2011 Vote      
5. ) and it took forever to fix the problem and they acted like it was somehow MY fault and that they shouldn't have to correct the overcharge.
"AKA Fort Ghetto! " Read full review on TripAdvisor   2/26/2010 Vote      
6. Once they charged my credit card double and they went out of their way to call my card company and fax them a letter explaining and correcting the problem.
"Our 4th trip to Fort Rapids " Read full review on YahooTravel   7/9/2009 Vote      
7. He told the waitress, and she did come back with correct sandwich, but didn't even offer an apology for bringing the wrong thing.
"Much better this time " Read full review on TripAdvisor   4/17/2009 Vote      
8. I can honestly say that if there were problems in the past they have been corrected.
"Travelingwithfour+four moretoreturn " Read full review on TripAdvisor   4/4/2009 Vote      
9. I don't know if that is their policy, or if they just didn't know how to handle it correctly.
"Won't be back " Read full review on TripAdvisor   1/26/2009 Vote      
10. On the plus side, when they corrected that, they gave us a credit for the amount we had originally been told, so that room only cost us $20 plus tax.
"Won't be back " Read full review on TripAdvisor   1/26/2009 Vote      
   
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