7. When we did get to our room it was very hot (90 degrees) in the room, assuming that someone had left the heat on we opened the window and turned off the heat then turned the air on and went to eat, when we arrived back at the room it was still hot but around 80 degrees so we figured it was cooling off, but it never got any cooler in the room when I told management the next morning they said 'well people like the heat on' nothing else, we had to take a taxi to the airport because the shuttle driver wasn't in or wasn't scheduled to work, when we arrived back on Jan 9th, 2010 we called the hotel for our shuttle at 11:16 pm they said the shuttle would be at the airport to pick us up in 15 minutes, we waited for 20 minutes and no shuttle ever came we called the hotel and they said they were sorry but Robert the shuttle driver just came in and said he wasn't going to pick us up that he was going home because his day was over.