Siena Hotel, Chapel Hill, Helpful

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Rank

4th

Out of 26

Siena Hotel	Average Price: $204 Check Rates

Hotel Class:

1505 East Franklin Street

Chapel Hill, 27514 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.94

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (11) , TripAdvisor (97) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Helpful

Appears in 20 comments.

The following words were used in comments with Helpful:
courteous (2) desk (5) excellent (2) food (2) friendly (8) generous (2) hotel (2) nice (3) room (4) service (3) shuttle (2) staff (13) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the time you walk in the door, the doorman, front desk, room service, dining staff and food and beverage were very friendly and helpful.

"Busniess Meeting " Read full review on TripAdvisor 4/24/2012 Vote

2. There is always someone to greet you and to help you out if you have any questions.

"Service oriented " Read full review on TripAdvisor 4/17/2012 Vote

3. It would help if they had an outlet on or very near the work desk.

"A friendly spot in Chapel Hill " Read full review on TripAdvisor 2/20/2012 Vote

4. The staff is exceptionally friendly and very helpful.

"A friendly spot in Chapel Hill " Read full review on TripAdvisor 2/20/2012 Vote

5. Andrew was more than helpful in describing the packages that were available for our getaway.

"Romantic getaway " Read full review on TripAdvisor 11/20/2011 Vote

6. The staff was energetic and helpful, and I was delighted to find warm, freshly-baked cookies awaiting me at the check in desk.

"Unexpected Gem " Read full review on TripAdvisor 11/3/2011 Vote

7. Perhaps it is just a summer thing?We did not use the free shuttle service, as we were meeting a friend who lives in the town and wanted to tour with him; however, the shuttle driver had such a pleasing personality I'm sure we would have enjoyed riding with him had we needed his help.

"Down-home luxury " Read full review on TripAdvisor 10/31/2011 Vote

8. The bellman was well-informed and helped us with our decision about where to go for dinner as we wanted to leave the hotel to eat.

"Down-home luxury " Read full review on TripAdvisor 10/31/2011 Vote

9. Maybe it's just because I'm a Yankee, but I was blown away by how friendly and helpful the staff was.

"Beautiful hotel with great service " Read full review on TripAdvisor 9/12/2011 Vote

10. All the employees at the Siena were very courteous and helpful.

"Very Courteous Employees " Read full review on TripAdvisor 8/19/2011 Vote