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OpinionWell
Rank
65th
Out of 197

Hampton Inn Boston

Average Price: $202  
 
Hotel Class:
811 Massachusetts Avenue
Boston, 02118 View map  
3-Star Hotel Rank: 23 of 37
Average review rating: 3.7
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (7) , Travelocity (7) , TripAdvisor (157) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 8 comments. 
The following words were used in comments with Responsive:
desk (2)   mistake (2)   not (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Again, no response from the property.
"Be Very Careful of this Property " Read full review on TripAdvisor   9/16/2010 Vote      
2. Again, no response from the property.
"Be Very Careful of this Property " Read full review on TripAdvisor   9/16/2010 Vote      
3. As of now I have had no response.
"Terrible Service - Manager does not respond to questions. " Read full review on TripAdvisor   8/28/2010 Vote      
4. Upon checkout, 5/16/10 I wrote an email to him but haven't yet received a response.
"Revised review - Great value (please note - problem resolved) " Read full review on TripAdvisor   5/24/2010 Vote      
5. A call to the desk got a rude response form the person workling the desk.
"Nice place to visit " Read full review on TripAdvisor   10/12/2009 Vote      
6. The hotel's location is not family oriented, and when one asks for extra items or just anything do not expect more than the shortest response or not one at all.
"Not a family place to stay " Read full review on Expedia   7/16/2008 Vote      
7. They said they had made a mistake with my reservation, that these mistakes happen from time to time, and that it is not the general manager's responsibility to make rearrangements to the customer's satisfaction.
"Worst customer service " Read full review on Travelocity   6/1/2008 Vote      
8. The ambulance drivers are not responsible at all in sounding their alarms excessively from 12:00 a.
"Too many ambulances all day and all night long!!! " Read full review on TripAdvisor   12/7/2005 Vote      
   
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