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Rank
14th
Out of 231

Renaissance Baltimore

Average Price: $353  
 
Hotel Class:
202 East Pratt Street
Baltimore, 21202 View map  
4-Star Hotel Rank: 4 of 7
Average review rating: 4.12
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (1932) , Travelocity (8) , TripAdvisor (441) , YahooTravel (26)
SAFE TO BOOK ? (2/5 issues found)
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Responsive
Appears in 28 comments. 
The following words were used in comments with Responsive:
$ (4)   area (2)   bed (2)   car (6)   charged (3)   damage (4)   desk (3)   friendly (3)   great (3)   hotel (7)   need (3)   never (3)   new (3)   not (7)   park (9)   room (2)   service (2)   staff (12)   useful (3)   valet (3)    
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1. The manager was quite responsive, although, added equally disappointing pillows to our room when we requested 'better' pillows.
"Lumpy pillows, grumpy lifeguards " Read full review on TripAdvisor   4/6/2012 Vote      
2. Staff has always been friendly and responsive.
"Very convenient, polite staff " Read full review on TripAdvisor   7/30/2011 Vote      
3. I stayed here for the weekend and left the car at the valet parking( charge me $38 a day for parking) Someone stole my GPS and the hotel is not responsable if somebody break in my car but yes the hotel is responsable for charging the money paid about $76 for parking( this is ridiculos) SOmeone at the hotel submit a claim but I never heard back from them and it has been over 2 weeks already.
"Be aware of yours gps or radars at this hotel!! " Read full review on TripAdvisor   11/23/2009 Vote      
4. Their response was somewhat unsympathetic and leaves me feeling cold towards the company and their brands.
"Beware of the Parking Garage - Hide your GPS " Read full review on TripAdvisor   11/19/2009 Vote      
5. Checking out on Sunday, I called down and asked for a late checkout and was told I could check out at 1 pm, standard response.
"Beautiful location, great rooms, service? " Read full review on TripAdvisor   11/12/2009 Vote      
6. Then they told us that if we had used their valet parking they would have had some responsibility.
"Robbed in the hotel garage-Security major issue-Looks like it happens often " Read full review on TripAdvisor   10/18/2009 Vote      
7. Security is terrible and like another reviewer said they will not take any responsibility for your belongings in their garage.
"Robbed in the hotel garage-Security major issue-Looks like it happens often " Read full review on TripAdvisor   10/18/2009 Vote      
8. When I mentioned it to the front desk the response was I should have told them sooner.
Read full review on MyTravelGuide   5/13/2009 Vote      
9. The management WILL NOT pay for the damage or the property, WILL NOT take the valet parking charge off of the bill and WILL NOT take responsibility for the damages.
"Too Dangerous for me " Read full review on TripAdvisor   12/12/2008 Vote      
10. Everyone was very nice and very responsive to our requests.
Read full review on MyTravelGuide   9/11/2008 Vote      
   
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