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OpinionWell
Rank
58th
Out of 481

Westin Las Vegas

Average Price: $151  
 
Hotel Class:
160 East Flamingo Road
Las Vegas, 89109 View map  
4-Star Hotel Rank: 22 of 28
Average review rating: 3.55
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (3125) , Travelocity (26) , TripAdvisor (843) , YahooTravel (42)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 35 comments. 
The following words were used in comments with Responsive:
$ (3)   busy (2)   cares (2)   desk (5)   disappoint (2)   efficient (2)   hot (3)   hotel (9)   housekeeping (2)   informative (3)   management (5)   need (3)   not (11)   problem (3)   quality (2)   room (5)   smoke (2)   staff (8)   upgraded (5)   water (5)    
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1. I tried talking to Ms Samantha (Manager) and was expecting a decent response from her, but got a very flat 'sorry' from her.
"Do NOT Complain " Read full review on TripAdvisor   5/18/2012 Vote      
2. I had a banging noise coming from the upper floor since 7-8 hours, when I called up the reception, and informed that there's a banging noise coming from a higher floor, Mr Rick's immediate response was ' You may checkout'.
"Do NOT Complain " Read full review on TripAdvisor   5/18/2012 Vote      
3. The service team here is consistently attentive and responsive.
"If not for Starwood Points, I'd stay elsewhere while in Las Vegas. " Read full review on TripAdvisor   12/13/2011 Vote      
4. But they sent a security guard and told her she has to sign a disclaimer of some sort, that they're not responsible for the doctor's fee, or anything happened to her.
"Bad customer service " Read full review on TripAdvisor   12/9/2011 Vote      
5. Housekeeping very responsive to issue with toilet.
Read full review on MyTravelGuide   8/14/2008 Vote      
6. Housekeeping very responsive to issue with toilet.
Read full review on MyTravelGuide   8/14/2008 Vote      
7. In their response, they voiced that I would be taken care of.
"Great Hotel & Great Location " Read full review on TripAdvisor   8/11/2008 Vote      
8. In their response, they voiced that I would be taken care of.
"Great Hotel & Great Location " Read full review on TripAdvisor   8/11/2008 Vote      
9. I mean NEVER got a response.
"Great room, Good location, Small casino, prepare and you won`t be disapointed " Read full review on TripAdvisor   6/5/2008 Vote      
10. I have always thought that the Starwood properties did an admirable job of connecting with its guests and their needs; however, I had an above and beyond experience when at your hotel and it was all due to the kind and responsive nature of Katie Wytrwal who works in your lounge.
"Outstanding Guest Service " Read full review on TripAdvisor   5/24/2008 Vote      
   
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