Homewood Suites Austin, Austin, Helpful

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Rank

53rd

Out of 287

Homewood Suites Austin	Average Price: $158 Check Rates

Hotel Class:

10925 Stonelake Boulevard

Austin, 78759 View map

3-Star Hotel Rank: 29 of 77
Average review rating: 4.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (5) , TripAdvisor (53) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (2) adequate (1) affordable (1) amazing (2) awesome (3) best (8) better (5) big (2) clean (22) comfortable (23) comfy (3) convenient (11) courteous (1) cozy (2) decent (1) delicious (2) efficient (1) enjoyable (2) excellent (7) fabulous (2) fancy (1) fantastic (1) fast (1) free (24) fresh (2) friendly (16) fun (1) good (15) great (38) happy (4) helpful (17) huge (3) impressed (4) liked (15) love (8) new (2) nice (34) perfect (2) pleasant (3) plenty (8) quiet (6) reasonable (3) roomy (2) secure (1) spacious (4) spotless (1) terrific (2) tremendous (1) well appointed (1) wonderful (6)

Helpful

Appears in 17 comments.

The following words were used in comments with Helpful:
breakfast (2) cab (2) desk (3) extremely (2) friendly (5) guest (2) service (2) staff (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff was not helpful or friendly and never apologized and just gave us a key to another room.

"Terrible stay " Read full review on TripAdvisor 4/28/2012 Vote

2. The front desk help could use some training in customer service.

"Average Service- Clean facility " Read full review on TripAdvisor 4/10/2012 Vote

3. They go out of their way to accommodate your every need and will bend over backwards to help you in any endeavor you have.

"The Very Best Hotel In Austin, TX " Read full review on TripAdvisor 3/27/2012 Vote

4. They have the friendliest and most helpful staff I have ever had the pleasure to experience.

"The Very Best Hotel In Austin, TX " Read full review on TripAdvisor 3/27/2012 Vote

5. And even though they were fully booked on my departure date, they provided a late checkout, and when the main cab company in Austin, Yellow Cab, was totally unreachable, the staff found additional services to help guests get around Austin.

"Surviving SXSW easier at Homewood Suites " Read full review on TripAdvisor 3/14/2012 Vote

6. Went out of their way to help SXSW guests overcome the challenges of being far from convention center.

"Surviving SXSW easier at Homewood Suites " Read full review on TripAdvisor 3/14/2012 Vote

7. All of them, but Tom and Esther in particular helped me out more than once.

"Surviving SXSW easier at Homewood Suites " Read full review on TripAdvisor 3/14/2012 Vote

8. The staff at this hotel was very helpful and friendly.

"A Very Nice Homewood Suites " Read full review on TripAdvisor 8/25/2011 Vote

9. The staff is friendly and helpful and my husband loved the breakfasts.

"We really enjoyed our stay and will definitely return " Read full review on TripAdvisor 6/7/2011 Vote

10. Everyone was really nice and helpful.

"Great hotel! " Read full review on TripAdvisor 6/27/2010 Vote