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Rank
28th
Out of 279

JW Marriott Hotel Washington DC

Average Price: $497  
 
Hotel Class:
1331 Pennsylvania Avenue NorthWest
Washington DC, 20004 View map  
4-Star Hotel Rank: 8 of 30
Average review rating: 4.59
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (35) , Travelocity (4) , TripAdvisor (612) , YahooTravel (81)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 12 comments. 
The following words were used in comments with Responsive:
$ (2)   friendly (2)   message (3)   not (2)   room (5)   service (3)   staff (3)    
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1. I don't think a serious interrogation of the personnel involved was done and between 100 'we are sorry' , the message was that, well, you made a mistake,(by not using the safe) and it is not the hotel responsibility.
"Big, Convention minded hotel , serious security issue. " Read full review on TripAdvisor   5/19/2012 Vote      
2. The response was always the same: We found nothing unusual and that the maid was the only person that entered the room in that short timespam.
"Big, Convention minded hotel , serious security issue. " Read full review on TripAdvisor   5/19/2012 Vote      
3. The next day, I received two different email messages, one in response to my email message and the other a confirmation.
"Not the quality of a flagship " Read full review on TripAdvisor   5/14/2012 Vote      
4. And the staff/service is very responsive.
"No better location " Read full review on TripAdvisor   4/2/2012 Vote      
5. Service was far from responsive in addressing the many problems that we had.
"Not up to Marriott standard " Read full review on TripAdvisor   3/18/2012 Vote      
6. When I inquired about switching rooms the next day, I received two responses from different people -- the first said it would cost $30 more per evening; the second said even if I were willing to pay the $30, there were no other rooms available.
"So disappointed " Read full review on TripAdvisor   11/20/2011 Vote      
7. We obtained one of these rooms thanks to a friendly reception clerk, in response to our surprise at initially getting a room on a lower floor at Concierge rate.
"a good base for showing our capital " Read full review on TripAdvisor   10/13/2011 Vote      
8. Listening/response issues with 'At Your Service.
"Make sure you book at deep discounted rate " Read full review on TripAdvisor   7/7/2011 Vote      
9. Frustrating that their favorite responses are 'I don't know' or 'are you sure.
"Average and not worth high rate by a long shot " Read full review on TripAdvisor   6/30/2011 Vote      
10. In spite of the size, the cleanliness, quiet, and responsiveness of staff was unparalleled.
"Functional Hotel in a Good Location " Read full review on TripAdvisor   1/7/2010 Vote      
   
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