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Rank
21st
Out of 287

Northcross Suites Hotel Austin

Average Price: $107  
 
Hotel Class:
7685 Northcross Drive
Austin, 78757 View map  
3-Star Hotel Rank: 5 of 77
Average review rating: 3.42
OpinionWell Value Index: 7
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (72) , MyTravelGuide (58) , TripAdvisor (93) , YahooTravel (10)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 41 comments. 
The following words were used in comments with Helpful:
$ (3)   attentive (2)   better (2)   breakfast (4)   carpet (2)   clean (2)   courteous (3)   desk (9)   extremely (3)   friendly (13)   hotel (3)   need (2)   nice (3)   night (2)   not (6)   pleasant (3)   pool (3)   room (10)   staff (26)   wondering (2)    
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1. We had the lovely pool to ourselves on a day when it was snowing back home -- what's better than that? Front desk people very helpful.
"we'd stay again " Read full review on TripAdvisor   5/10/2012 Vote      
2. This guy was not hearing any of this and hung up on me when I challenged him about his refusal to help me with this matter.
"OK for an extended stay, but... " Read full review on TripAdvisor   10/2/2011 Vote      
3. The front dest staff has been polite and helpful with ONE GLARING EXCEPTION.
"OK for an extended stay, but... " Read full review on TripAdvisor   10/2/2011 Vote      
4. I haven't been there' and then I got a 'I'm doing YOU a favor by switching rooms' and when asked if I could get help with the 20 bags I was told they don't do that.
"GROSS, HOT, TOXIC, RUDE " Read full review on TripAdvisor   9/12/2011 Vote      
5. When I called on Monday, the hotel offered nothing to help defray the cost of the two rooms which totaled $278 ($139 each) and didn't include breakfast.
"Out on the street with no room " Read full review on TripAdvisor   9/3/2011 Vote      
6. The staff was unable to find another room for us, they were unable to contact management after several attempts and they were unwilling to help us find a room in Austin on a Saturday night.
"Out on the street with no room " Read full review on TripAdvisor   9/3/2011 Vote      
7. Liked the pool, and the staff were friendly and helpful.
"Excellent value and big room " Read full review on TripAdvisor   8/21/2011 Vote      
8. The staff (in particular Kevin) were very helpful.
"Stayed here before and will stay there again " Read full review on TripAdvisor   7/6/2011 Vote      
9. It was clean, and the staff were helpful.
"Go somewhere else " Read full review on Expedia   9/21/2010 Vote      
10. On the brighter side the staff was extremely helpful and friendly.
"Disappointed in Austin " Read full review on Expedia   8/17/2010 Vote      
   
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