Hilton Austin, Austin, Helpful

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Rank

62nd

Out of 287

Hilton Austin	Average Price: $131 Check Rates

Hotel Class:

11617 Research Boulevard

Austin, 78759 View map

3-Star Hotel Rank: 35 of 77
Average review rating: 4.05

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (13) , Travelocity (1) , TripAdvisor (39) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Helpful

Appears in 10 comments.

The following words were used in comments with Helpful:
bed (2) fresh (2) friendly (3) hotel (2) room (3) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is friendly and helpful.

"Nice Hilton Garden Inn in the Arboretum area " Read full review on TripAdvisor 5/6/2012 Vote

2. The night staff, Ed spent some time in our room trying to remedy the AC and what he did helped and he offered to move us to another room but we decided we could sleep at 76 degrees and eventually his 'fix' cooled the room down further.

"Recently remodeled, very nice, good service and would return " Read full review on TripAdvisor 6/20/2011 Vote

3. There were also freshly baked cookies, snacks and fresh fruit and coffee for guests to help themselves.

"great hotel in every way! " Read full review on TripAdvisor 11/9/2010 Vote

4. PROS: Beds - Comfy beds with a soft/firm adjustment availableExcellent staff - very helpful and friendly front desk staff around the clock.

"Great staff, very clean " Read full review on TripAdvisor 6/22/2010 Vote

5. The staff was very friendly and helpful.

"Very good! " Read full review on Expedia 1/13/2010 Vote

6. Also, the personnel was very helpful as well.

"Very comfortable " Read full review on Expedia 9/15/2009 Vote

7. His attitude was that he could care less and basically didn't want to try and told us to get help elsewhere.

"nice place, rude service " Read full review on YahooTravel 2/15/2009 Vote

8. Some were very helpful and nice, but one guy (whose name i unfortunately missed) was extremely rude when we were lost on the road and called to ask for directions.

"nice place, rude service " Read full review on YahooTravel 2/15/2009 Vote

9. The hotel staff was wonderfully accommodating, kind and helpful.

"Excellent stay!! " Read full review on Travelocity 5/1/2008 Vote

10. It was very easy to get on and off the highway to get to the hotel and there were a number of malls, drug stores, pancake houses nearby which was helpful.

"Convenient, Clean and Comfortable " Read full review on TripAdvisor 5/7/2007 Vote