Holiday Inn Anaheim, Anaheim, Responsive

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Rank

19th

Out of 158

Holiday Inn Anaheim	Average Price: $134 Check Rates

Hotel Class:

1915 South Manchester Avenue

Anaheim, 92802 View map

3-Star Hotel Rank: 5 of 25
Average review rating: 3.82

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (545) , Travelocity (63) , TripAdvisor (591)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Responsive

Appears in 15 comments.

The following words were used in comments with Responsive:
desk (2) hotel (3) management (4) never (3) not (3) park (2) room (3) staff (3)

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1. I never heard a word from them after three attempts, yet I'll probably get some lame, canned response from their 'Public Relations' person to add insult to injury.

"Absolute Fail at Communication & Customer Service " Read full review on TripAdvisor 3/14/2012 Vote

2. I never received them or a response.

"Absolute Fail at Communication & Customer Service " Read full review on TripAdvisor 3/14/2012 Vote

3. He didn't provide a map or any directions whatsoever, and this was in response to a very specific question about the Disneyland lots.

"OK but not great budget option for Disney stay " Read full review on TripAdvisor 2/2/2012 Vote

4. I asked about parking at Disneyland and got the response 'There's parking all over the place'.

"OK but not great budget option for Disney stay " Read full review on TripAdvisor 2/2/2012 Vote

5. I was impressed with the cleanliness of the rooms and the responsiveness of the staff.

"Comfy rooms, courteous staff, excellent management " Read full review on TripAdvisor 4/24/2011 Vote

6. The staff were extremely helpful and responsive to requests for additional towels, directions, etc.

"Excellentoption away from the Disneyland strip " Read full review on TripAdvisor 7/28/2010 Vote

7. I still innocently thought that perhaps the management would want to know what I found going on in their hotel but the response I received was a shrug and a second promise of a review of the camera tapes and was assured the manager would get back to me.

"Stay Here if you like your personal belongings STOLEN!! " Read full review on TripAdvisor 5/5/2010 Vote

8. Their complete lack of response has left a bad taste in my mouth and I will never stay with Holiday Inn Express again.

"BUYER BEWARE!!! " Read full review on TripAdvisor 4/14/2010 Vote

9. Left two messages with no response.

"BUYER BEWARE!!! " Read full review on TripAdvisor 4/14/2010 Vote

10. It's certainly not luxury, but the rooms were clean, the Internet worked well, and the staff was friendly and responsive.

"Good value for Disney-area hotel " Read full review on TripAdvisor 6/25/2009 Vote