Isleta Casino & Resort Hotel, Albuquerque, Responsive

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Rank

29th

Out of 191

Isleta Casino & Resort Hotel	Average Price: $151 Check Rates

Hotel Class:

11000 Broadway SouthEast

Albuquerque, 87105 View map

5-Star Hotel Rank: 4 of 22
Average review rating: 3.55

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 6 comments.

The following words were used in comments with Responsive:
basic (2)

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1. 2 depts were arguing over who was responsible and didn't bother to let us know no one was going to repair one of the problems.

"Not good. " Read full review on TripAdvisor 2/16/2012 Vote

2. Notably, the hotel management did nothing to mitigate this cost and took no responsibility for the error, and sided instead with the transport company.

"Poor service " Read full review on TripAdvisor 11/4/2011 Vote

3. I was shocked at this response.

"n !!!! " Read full review on TripAdvisor 4/25/2011 Vote

4. When we brought it to their attention their response was basically oops.

"I will never stay at this hotel again, nor would I ever recommend it to anyone else. " Read full review on TripAdvisor 2/27/2011 Vote

5. Finally someone from Sales came in and basically said it wasn't his responsibility.

"Nice hotel but some problems " Read full review on TripAdvisor 1/26/2010 Vote

6. After 20min on hold, another attendent picked up and asked who I was waiting for; after my response, the attendent advised me that the person handling my call had left for the day.

"The Blind Leading the Blind " Read full review on TripAdvisor 8/1/2008 Vote