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OpinionWell
Rank
29th
Out of 191

Isleta Casino & Resort Hotel

Average Price: $151  
 
Hotel Class:
11000 Broadway SouthEast
Albuquerque, 87105 View map  
5-Star Hotel Rank: 4 of 22
Average review rating: 3.55
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (3) , TripAdvisor (96)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 11 comments. 
The following words were used in comments with Cares:
much (2)   need (2)   not (4)   staff (2)    
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1. Well, Tyson who seemed more interested in looking at his phone then helping me said he would 'take care of it' before I finished my story.
"Worst Hotel Ever!!! " Read full review on TripAdvisor   12/4/2011 Vote      
2. Finally i went to the bar to get a new one and my server informed me that SHE will take care of me, NOT THEM.
"Worst Hotel Ever!!! " Read full review on TripAdvisor   12/4/2011 Vote      
3. They did not care.
"If You want to stay indoors and relax, this Hotel is not for you. " Read full review on TripAdvisor   12/2/2011 Vote      
4. We booked through reliable Amex and she took care of all the arrangements.
"Complete Disaster and they except no responsibility. " Read full review on TripAdvisor   9/17/2011 Vote      
5. this was not a cheap room &159 for a deluxe king-i was disappointed in being told no & the lack of care to the details.
"lacking in service & details. " Read full review on TripAdvisor   8/14/2011 Vote      
6. I guess when you are racking in Slot machine cash then who cares?The food was so-so and not much of an offering at the buffet.
"Horrible " Read full review on TripAdvisor   6/5/2011 Vote      
7. I would ultimately recommend staying there if you get a good price, but be very careful to check your credit card statement and while the front desk staff were all very friendly, don't expect management to care much about you or your business.
"Nice resort, but there were problems " Read full review on TripAdvisor   7/2/2010 Vote      
8. It was only four bucks but the overriding feeling was that they simply don't care.
"Nice hotel but some problems " Read full review on TripAdvisor   1/26/2010 Vote      
9. They took care of it promptly, but it ruins your night's rest.
"Will stay at Sandia next time. " Read full review on TripAdvisor   10/11/2009 Vote      
10. There should have been more staff on to make sure the guests were taken care of, and they all need some lessons on customer service.
"Not Ready For Prime Time Players " Read full review on TripAdvisor   6/4/2009 Vote      
   
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