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The Resort on Mount Charleston

Average Price: $76  
 
Hotel Class:
2 Kyle Canyon Road
Mount Charleston, 89124 View map  
3-Star Hotel Rank: 1 of 1
Average review rating: 3.44
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (32) , TripAdvisor (16) , YahooTravel (29)
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Helpful
Appears in 13 comments. 
The following words were used in comments with Helpful:
balcony (3)   desk (2)   drink (2)   friendly (2)   great (2)   kitchen (3)   not (3)   reservation (2)   room (3)   service (2)   staff (7)   view (2)    
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1. The reception girls were brilliant also - very helpful and friendly.
"Perfect for what we were after! " Read full review on TripAdvisor   12/31/2009 Vote      
2. I stated we asked she wont help finally the hostess sent the bartender to our table to take our drink we explained to him we only wanted the beer on tap and he did help and brought our drinks right away.
"Worse resort and resturant. " Read full review on Expedia   12/29/2009 Vote      
3. ACCOMADATIONS WERE GREAT AND STAFF HELPFUL.
"relaxing serenity " Read full review on Expedia   11/3/2009 Vote      
4. We overheard complaints about slow dining room service, but did not experience this ourselves (we tend to eat early, which definitely helps).
"lovely and quaint. room was a bit rustic and dusty; bathroom dated. took forever for housekeeping " Read full review on Expedia   9/2/2009 Vote      
5. The store manager was very nice and helpful to my daughter.
"some plusses and minusses " Read full review on Expedia   5/25/2009 Vote      
6. The staff was very attentive and helpful.
"very nice getaway " Read full review on Expedia   5/20/2009 Vote      
7. The front desk staff was very helpful.
"Under New Mangement " Read full review on YahooTravel   4/7/2009 Vote      
8. Overall the attitude of the staff just felt more friendly and helpful.
"love the scenery " Read full review on YahooTravel   3/9/2009 Vote      
9. Nothing presidential about it: no mini bar, no plates/cups/utensils in the kitchen, non-working fireplace, rickety balcony with a view of the back of the kitchen and ghetto condos next door (with the great lovely feature of the people in the balcony literally over our heads flicking cigerrettes and ashes onto our heads and balcony), no room service, no vending machines, no working ice machines, no cable chanels (not even pay per view), no valet, no bellboy to help with bags, no housekeeping after 4, and no elevator.
"Don't Stay Here! " Read full review on TripAdvisor   1/21/2009 Vote      
10. Heard the servers and kitchen help get into a screaming match, then left.
"Not anything like the reviews! " Read full review on YahooTravel   5/18/2008 Vote      
   
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