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Rank
31st
Out of 415

Sutton Place Hotel

Average Price: $310  
 
Hotel Class:
21 East Bellevue Place
Chicago, 60611 View map  
4-Star Hotel Rank: 14 of 39
Average review rating: 4.33
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (54) , MyTravelGuide (108) , Travelocity (8) , TripAdvisor (311) , YahooTravel (9)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 11 comments. 
The following words were used in comments with Responsive:
complaints (2)   hallway (2)   lacking (2)   loud (2)   need (2)   never (3)   newspaper (2)   nice (3)   noise (4)   sleep (2)   staff (6)   unwelcoming (2)    
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1. I don't think this is an appropriate response.
"Nice hotel great location " Read full review on TripAdvisor   5/21/2012 Vote      
2. Valet parking was quick and all of the staff were friendly and responsive, especially housekeeping.
"A nice find in a nice area. " Read full review on TripAdvisor   8/11/2011 Vote      
3. The staff was very nice and polite and responsive to our needs/requests.
"Sutton Place-Chicago. Nice, maybe a bit over-priced " Read full review on TripAdvisor   7/17/2011 Vote      
4. The service was excellent (a call to the front desk to inquire about the purchase of a newspaper rought the following response, 'We do have complimentary newspapers for all guests - would you like for me to have one delivered immediately to your room?' - nice), the location is the north edge of Magnificent Mile & you can eat at Gibsons's, Hugo Frog's, the Original Pancake House, etc.
"Tremendous Find in Chicago " Read full review on TripAdvisor   4/24/2011 Vote      
5. The staff was very responsive and offered a sincere, warm bidding everytime we came and went.
"Terrific Chicago Hotel " Read full review on TripAdvisor   1/5/2011 Vote      
6. The staff response to complaints of noise, which included people talking loudly in the hallways till 4 AM was to turn their backs and make us feel unwelcome for remarking on the noise and our lack of sleep.
"Third time was not a charm!! Disappointing! " Read full review on TripAdvisor   11/21/2010 Vote      
7. The staff response to complaints of noise, which included people talking loudly in the hallways till 4 AM was to turn their backs and make us feel unwelcome for remarking on the noise and our lack of sleep.
"Third time was not a charm!! Disappointing! " Read full review on TripAdvisor   11/21/2010 Vote      
8. They have an exc ellent staff, that is super nice, and was responsive to all of our needs.
"Best location! " Read full review on TripAdvisor   4/20/2009 Vote      
9. I didn`t think they were right so I emailed them several times and never got any response.
"Nice hotel " Read full review on TripAdvisor   9/12/2005 Vote      
10. I never received a response.
Read full review on MyTravelGuide   6/2/2005 Vote      
   
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