Silversmith Hotel, Chicago, Responsive

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Rank

81st

Out of 415

Silversmith Hotel	Average Price: $206 Check Rates

Hotel Class:

10 South Wabash Avenue

Chicago, 60603 View map

3-Star Hotel Rank: 31 of 73
Average review rating: 4.05

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (6) , Travelocity (9) , TripAdvisor (390) , YahooTravel (36)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (6) accommodating (8) affordable (6) awesome (8) beautiful (29) best (36) better (33) big (27) cares (18) clean (171) comfortable (109) comfy (12) convenient (57) correct (7) courteous (15) decent (12) efficient (8) excellent (50) exceptional (10) fabulous (12) fantastic (14) free (58) friendly (148) good (141) gorgeous (7) great (261) happy (20) helpful (139) huge (47) immaculate (7) liked (88) love (23) magnificent (8) new (16) nice (179) perfect (33) pleasant (28) pleased (10) plenty (28) positive (9) prompt (7) quiet (55) reasonable (20) responsive (11) roomy (6) spacious (54) terrific (6) welcoming (9) well appointed (7) wonderful (28)

Responsive

Appears in 10 comments.

The following words were used in comments with Responsive:
desk (3) hotel (6) not (5) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It was responsive but a little wild with temperature fluxuation.

"Our Flat in the Windy City " Read full review on TripAdvisor 3/27/2012 Vote

2. Their broadband cable internet did not work so I called the front desk and the only response I got was that I could come down to the lobby and use the public wifi.

"Expensive Hotel with Terrible Service " Read full review on TripAdvisor 5/5/2010 Vote

3. We did talk to the front desk clerk about this when we checked out, but based on the simple response that 'she had no idea who that would have been that answered and spoke to me that way, but she would look into it' I highly doubt it will even be repeated.

"Nice hotel...terrible staff! " Read full review on TripAdvisor 8/3/2009 Vote

4. I called the front desk only to receive a response of 'What do you want me to do about it?' Excuse me, is it not your job to make sure the patrons at your hotel are safe and comfortable? I could not believe his response.

"Nice hotel...terrible staff! " Read full review on TripAdvisor 8/3/2009 Vote

5. The staff was polite but ineffective in offering any type of resolution to this problem - even after I completed the 2 surveys they sent me - no response from the hotel what so ever.

"Mold and Mildew Problem! " Read full review on TripAdvisor 11/28/2007 Vote

6. I really wanted to like this property and, I wanted to wait for a response from the hotel before I wrote my review but, 3 weeks later and no response.

"Mold and Mildew Problem! " Read full review on TripAdvisor 11/28/2007 Vote

7. The general manager, Jason was very responsive to our needs and also apologetic for our first night inconvenience.

"The Silversmith Is An Excellent Choice " Read full review on TripAdvisor 10/17/2007 Vote

8. The staff is responsive and very pleasant and even though the hotel is right by the 'L' train, you cannot hear a thing in the hotel room.

"Hidden gem! " Read full review on TripAdvisor 8/29/2007 Vote

9. I was forwarded to a voicemail and have still not received a response.

"Very disappointed in their customer service " Read full review on TripAdvisor 8/23/2007 Vote

10. So far I have not gotten a satisfactory response from this hotel or Orbitz.

"Watch out! This hotel double billed my credit card! " Read full review on TripAdvisor 9/16/2005 Vote