Four Points Chicago, Chicago, Cares

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Rank

28th

Out of 415

Four Points Chicago	Average Price: $206 Check Rates

Hotel Class:

630 North Rush Street

Chicago, 60611 View map

3-Star Hotel Rank: 11 of 73
Average review rating: 4.41

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (71) , Travelocity (64) , TripAdvisor (446) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (18) attentive (9) awesome (18) beautiful (9) best (70) better (44) big (34) cares (14) clean (253) comfortable (147) comfy (29) convenient (62) courteous (19) decent (17) efficient (9) excellent (73) exceptional (21) fabulous (13) fancy (20) fantastic (34) fast (14) free (126) fresh (11) friendly (220) generous (9) good (185) great (481) happy (21) helpful (199) huge (12) liked (100) love (27) magnificent (77) new (27) nice (242) outstanding (9) perfect (71) pleasant (37) pleased (16) plenty (32) positive (14) professional (20) quiet (47) reasonable (39) reasonably (9) secure (8) soft (9) spacious (35) welcoming (25) wonderful (65)

Cares

Appears in 16 comments.

The following words were used in comments with Cares:
desk (3) genuine (2) great (2) guest (2) hotel (3) lobby (2) need (3) not (2) professional (2) room (3) service (2) sleep (2)

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1. They took care of that as well, but it took almost 1 hour for the room to quiet down enough for my kids to sleep.

"I will be back! " Read full review on TripAdvisor 8/30/2011 Vote

2. The front desk called to check with 30 minutes to make sure we were taken care of.

"Great location, terrible hotel " Read full review on TripAdvisor 7/21/2011 Vote

3. As someone who hates to call the front desk and complain about frivolous things, I did call (couldnt sleep) and Jeremy had things taken care of within 5 minutes.

"Wow Part II -- Great Hotel, Great Staff, Great Rooms -- Thank You! " Read full review on TripAdvisor 7/17/2011 Vote

4. We had a few minor issues which were taken care of immediately and with such professionalism.

"Dollar for Dollar, one of the best hotels we've stayed at! " Read full review on TripAdvisor 4/27/2011 Vote

5. From a customer-service standpoint, the staff from front desk/lobby to housekeeping all genuinely seemed to really care about guests and seemed to like each other and their jobs (always a pleasant and genuine 'hello' or 'do you need anything' in passing).

"Wow! Perfect Chicago Hotel in Perfect Location and with Guests' Comfort in Mind " Read full review on TripAdvisor 3/19/2011 Vote

6. Another comforting factor (to you potential guests) is how hotel management graciously responds to and welcomes TripAdvisor feedback -- obviously they really care and it shows.

"Wow! Perfect Chicago Hotel in Perfect Location and with Guests' Comfort in Mind " Read full review on TripAdvisor 3/19/2011 Vote

7. You do, however, need to be careful as the tiles surrounding the pool are a bit slippery.

"Great weekend get-away! " Read full review on TripAdvisor 7/21/2010 Vote

8. Hopefully that will take care of those issues.

"Pretty darn good! " Read full review on Expedia 4/5/2010 Vote

9. Arrived at hotel to a slight mixup which was taken care of immediately and wewere given a room upgrade.

"Best Chicago hotel for price and location " Read full review on TripAdvisor 2/6/2010 Vote

10. Didn't really care for the hotel breakfast to expensive.

"John " Read full review on Travelocity 8/1/2009 Vote