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Rank
41st
Out of 676

Hotel Chandler

Average Price: $348  
 
Hotel Class:
12 East 31st Street
New York City, 10016 View map  
3-Star Hotel Rank: 15 of 154
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (79) , TripAdvisor (628) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 25 comments. 
The following words were used in comments with Cares:
bathroom (3)   clean (2)   customer (2)   floor (2)   hotel (3)   liked (2)   lobby (2)   love (2)   much (4)   not (9)   personable (2)   problem (2)   rating (2)   room (14)   service (2)   shower (2)   small (4)   staff (4)   toilets (2)   view (6)    
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1. The staff remembers your name when you enter which to me is a sign that the management cares and is taking care of the small matters.
"Sublime and Subtle Setting " Read full review on TripAdvisor   5/23/2012 Vote      
2. (I compared the rate to more online hotel discounters than I care to admit as I'm a super sleuth for best rates.
"A Good Bite of the Big Apple " Read full review on TripAdvisor   2/21/2012 Vote      
3. We had a problem with noisy neighbors very early in the morning, and after we called the front desk to complain they immediately took care of it.
"Great hotel " Read full review on TripAdvisor   2/5/2012 Vote      
4. I have to confess I found this insulting: who would accept a very, VERY small room for the price of a more spacious room? After some 'discussion,' and assuring me that she deeply cared about the quality of our experience, that some adjustment would be made on our checkout.
"Disappointing management " Read full review on TripAdvisor   1/18/2012 Vote      
5. I was traveling with my elderly, disabled mother, whom they treated with care and respect.
"Perfect choice. " Read full review on TripAdvisor   1/8/2012 Vote      
6. Its proximity to Penn station and to Grand Central made travel quite easy, and when I awoke on my last day there, having forgotten that I had to make a room switch, the staff took care of it for me with no fanfare.
"very accommodating " Read full review on TripAdvisor   12/28/2011 Vote      
7. One night someone was a bit unruly and the staff took care of him quickly.
"My New Favorite NYC Hotel " Read full review on TripAdvisor   10/31/2011 Vote      
8. We didn't care about views or size of bathrooms as we didn't spend a lot of time in the room outside of late in the evening so not much to say there.
"Great Stay " Read full review on TripAdvisor   10/26/2011 Vote      
9. This time, I had personal business to take care of and didn't have time to mess around.
"Clean, friendly, well situated base for NYC business or vacation " Read full review on TripAdvisor   9/12/2011 Vote      
10. We were travelling with our teenage sons and had two rooms, both were really clean (not really large - in fact our room was quite small and hadn't go a view but not many places have unless you want to go into a higher price bracket) the rooms are well cared for (even little touches like leaving chocolates on your pillow at night and lovely Aveda toilet products) and the staff were wonderful.
"Loved this hotel " Read full review on TripAdvisor   8/14/2011 Vote      
   
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