Outrigger Aina Nalu Resort, Lahaina, Welcoming

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Home » United States » Hawaii » Lahaina Hotels » Outrigger Aina Nalu Resort

OpinionWell
Rank

4th

Out of 91

Outrigger Aina Nalu Resort	Average Price: $155 Check Rates

Hotel Class:

660 Wainee Street

Lahaina, 00000 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.77

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (93) , TripAdvisor (519) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Welcoming

Appears in 9 comments.

The following words were used in comments with Welcoming:
desk (2) guest (2) much (2) not (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. During the check in process the lady working was very rude, barely said anything and we really didn't feel welcome.

"Great location and great accommodation for a good price " Read full review on TripAdvisor 6/16/2011 Vote

2. I guess it is their job to be biased into selling their trips for the commission I wanted luau and reading guidebooks could not decide between Old Lahaina, Lele or Drums at the Hyatt, Expedia rep recomended Drums but from speaking to other guests went with Feast at Lele which was really great, a bit costly but good to have table service & welcome lei & free bar.

"Great location - room seems to depend on luck !! " Read full review on TripAdvisor 5/9/2011 Vote

3. No welcome, no hello how was.

"Average three star condo/hotel " Read full review on TripAdvisor 9/2/2010 Vote

4. We were greeted by the front desk agent with a warm and welcoming smile.

"Fantastic Hotel- Great Service " Read full review on TripAdvisor 5/24/2010 Vote

5. The bathroom was very large, with a beautiful stone tile walk in shower, and the washer/dryer was very welcome since we did not pack much.

"The only thing missing was th beach! " Read full review on Expedia 12/16/2009 Vote

6. She was not only welcoming, but also open to assistance and questions we had with a smile.

"Haleaka-No-No... The "PERFECT" vacation " Read full review on TripAdvisor 3/21/2009 Vote

7. - identity: front desk can;t seem to decide whether they are just there to give you your keys (and some vouchers for local eateries/plus a plug for expedia's welcome breakfast) or whether you are a ''guest'.

"Mixed Feelings " Read full review on TripAdvisor 2/12/2009 Vote

8. The security guard that greeted us at the entrance of the property welcomed us with the 'Aloha Spirit'.

"A Home Away From Home ... and More " Read full review on TripAdvisor 8/10/2008 Vote

9. We had hassles with hire cars at the airport (another story) and finally arrived around mid-afternoon to be greeted with a much appreciated cool drink and a welcoming smile.

"Lahaina Comfort " Read full review on TripAdvisor 4/18/2007 Vote