Outrigger Aina Nalu Resort, Lahaina, Helpful

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » Outrigger Aina Nalu Resort

OpinionWell
Rank

4th

Out of 91

Outrigger Aina Nalu Resort	Average Price: $155 Check Rates

Hotel Class:

660 Wainee Street

Lahaina, 00000 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.77

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (93) , TripAdvisor (519) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

affordable (10) awesome (38) beautiful (141) beautifully (16) best (87) better (47) big (72) cares (22) cheaper (13) clean (231) comfortable (115) comfy (23) convenient (55) cool (20) decent (19) excellent (66) exceptional (22) fabulous (9) fantastic (36) fast (12) free (118) fresh (22) friendly (128) fun (15) good (144) gorgeous (20) great (401) happy (43) helpful (98) huge (37) impressed (20) liked (182) love (74) lush (10) luxurious (8) new (108) nice (392) perfect (106) perfectly (11) pleasant (25) pleased (12) plenty (43) positive (11) quiet (85) reasonable (19) roomy (9) spacious (37) tastefully (9) welcoming (8) wonderful (86)

Helpful

Appears in 118 comments.

The following words were used in comments with Helpful:
beauty (4) clean (6) desk (14) extremely (6) friendly (37) garden (4) hotel (11) most (6) need (4) nice (9) night (4) not (17) offers (4) pool (9) reviews (4) room (19) service (6) staff (62) trip (5) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I found the staff not helpful and uninterested.

"Love Lahaina " Read full review on TripAdvisor 4/25/2012 Vote

2. Staff on the complex were always helpful.

"Excellent stay " Read full review on TripAdvisor 3/30/2012 Vote

3. Upon official checkin the following morning the front desk staff were very happy to help and offer advice about the area.

"Excellent stay " Read full review on TripAdvisor 3/30/2012 Vote

4. (ie lights went out at wrong time, spa jets were not on properly, etc) Front desk is rude and not helpful- Needed one page printed for vows for our wedding and they actually claimed they did not have a printer and had no ability and could not help us.

"Not what it used to be " Read full review on TripAdvisor 3/28/2012 Vote

5. The staff here were helpful and friendly.

"Good value and location in Maui " Read full review on TripAdvisor 3/28/2012 Vote

6. On the other hand, Angela, the manager of the privately owned units (not to be mistaken by the manager at the hotel) at the Aina Nalu was very friendly, helpful and accommodating to our questions and needs.

"We loved the Aina Nalu " Read full review on TripAdvisor 3/25/2012 Vote

7. Fortunately, Angela ( Condo Manager for the privately owned units we stayed at ) was friendly and helpful.

"Great Condo, great location! " Read full review on TripAdvisor 3/23/2012 Vote

8. We were very impressed with Angela who was always ready with helpful advice and information.

"Great Condo, great location! " Read full review on TripAdvisor 3/23/2012 Vote

9. Angela, who managed both units, was especially helpful and friendly as was Mike (maintenance man).

"Great Condo, great location! " Read full review on TripAdvisor 3/23/2012 Vote

10. Having expedia on site was also very helpful when booking excursions (although you can get the info from the rep and go to the companies website and book direct.

"perfect location for an active group " Read full review on TripAdvisor 1/30/2012 Vote