FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER, Philadelphia, Cares

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OpinionWell
Rank

48th

Out of 177

FOUR POINTS BY SHERATON PHILADELPHIA CITY CENTER	Average Price: $188 Check Rates

Hotel Class:

1201 RACE STREET

Philadelphia, 19107 View map

3-Star Hotel Rank: 28 of 57
Average review rating: 3.58

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (22) , Travelocity (3) , TripAdvisor (110)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Cares

Appears in 8 comments.

The following words were used in comments with Cares:
customer (2) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bathroom clean, floor can get a litle slippery after showering, be careful.

"Service Beyond Compare " Read full review on TripAdvisor 1/28/2012 Vote

2. You can even take your care in and out at no additional fee.

"Service Beyond Compare " Read full review on TripAdvisor 1/28/2012 Vote

3. com was able to take care of it for us.

"Ok hotel for the price, but service could have been better... " Read full review on TripAdvisor 7/11/2010 Vote

4. Management didn't' seem to care.

"Awful Customer Service - Valet Service Damaged My Car! " Read full review on TripAdvisor 7/2/2010 Vote

5. The hotel had two shifts of its staff stay in the hotel to make certain they would be there to be able to take care of its guests.

"The great staff made the blizzard tolerable - I had a very good time. " Read full review on TripAdvisor 1/24/2010 Vote

6. Be a little careful as you walk away from the area of the Convention Center.

"A Gem " Read full review on Expedia 9/22/2009 Vote

7. ) I speak to a CSR in corporate customer care who said I should be allowed to cancel and receive a refund.

"Nothing but a run around! Do not book at this hotel!! " Read full review on TripAdvisor 6/23/2009 Vote

8. He proceeds to place me on hold for 10 minutes to come back on the line and inform me that I would have to call Starwoods corporate customer care.

"Nothing but a run around! Do not book at this hotel!! " Read full review on TripAdvisor 6/23/2009 Vote