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OpinionWell
Rank
37th
Out of 504
aloft San Antonio Airport
Average Price: $147
Check Rates
Hotel Class:
838 NorthWest Loop 410
San Antonio, 78216
View map
3-Star Hotel Rank:
11 of 111
Average review rating:
4.29
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
43
)
,
Travelocity
(
7
)
,
TripAdvisor
(
97
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
above average
(2)
acceptable
(3)
affordable
(3)
awesome
(6)
beautiful
(3)
best
(22)
better
(14)
big
(16)
cheaper
(3)
clean
(60)
cleanliness
(4)
comfortable
(40)
comfy
(5)
convenient
(24)
cool
(20)
courteous
(5)
cozy
(3)
decent
(10)
efficient
(6)
excellent
(12)
exceptional
(5)
fancy
(3)
fantastic
(4)
fast
(4)
free
(42)
fresh
(4)
friendly
(46)
fun
(11)
funky
(3)
good
(57)
great
(84)
happy
(5)
helpful
(30)
huge
(7)
impressed
(4)
liked
(73)
love
(11)
new
(27)
nice
(76)
perfect
(7)
pleasant
(6)
pleased
(6)
plenty
(8)
professional
(3)
quiet
(6)
reasonable
(9)
responsive
(3)
spacious
(3)
welcoming
(7)
wonderful
(5)
See more
Helpful
Appears in 30 comments.
The following words were used in comments with
Helpful:
area
(3)
bar
(3)
bartender
(2)
complaints
(2)
cool
(2)
desk
(6)
friendly
(5)
great
(5)
knowledgable
(2)
liked
(2)
much
(2)
nice
(2)
noise
(3)
not
(5)
pool
(2)
room
(2)
staff
(8)
useful
(2)
well
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
The staff was friendly and efficient, and was
helpful
in arranging transport back to the airport.
"Exactly what I expected. "
Read full review
on
TripAdvisor
5/9/2012
Vote
2.
He was a great
help
to us he answered all our questions with a smile.
"Celebrating Anniversary "
Read full review
on
TripAdvisor
5/7/2012
Vote
3.
while he was doing tricks and flare and dropping jokes, she was rude, acted like she was too busy to
help
you out and worst of all when i tried to use my drink coupon and ask what the well whiskey was her answer was literally .
"Young, Hip and Nice Gem in the middle of other "airport" hotels "
Read full review
on
TripAdvisor
4/18/2012
Vote
4.
She was not
helpful
at all, and all in all just had a really mean way.
"Terrible! Nothing, I mean, NOTHING, like the pictures online. "
Read full review
on
TripAdvisor
2/18/2012
Vote
5.
We get there, and go to check in, I have an open mind over what to do over the extra bed and approach the front desk associate very politely, and ask her what they could do to
help
us.
"Terrible! Nothing, I mean, NOTHING, like the pictures online. "
Read full review
on
TripAdvisor
2/18/2012
Vote
6.
The night atmosphere was great as well our bartenders at the Xyz bar were great, and Heather at the front desk was very
helpful
and informative.
"Wonderful "
Read full review
on
TripAdvisor
10/24/2011
Vote
7.
The staff was so very
helpful
and went above and beyond to make sure our stay was fabulous.
"Love the Rooms "
Read full review
on
TripAdvisor
10/22/2011
Vote
8.
Cory was very quick, knowledgeable, and
helpful
.
"Loved It and definitely going back!!! "
Read full review
on
TripAdvisor
9/6/2011
Vote
9.
They were much more than accomdating, but bent over backwards to
help
with any request I made.
"Best Staff Ever "
Read full review
on
TripAdvisor
8/12/2011
Vote
10.
// Brandon was very
helpful
at the front desk, but the girls they hired must be relatives or girlfriends of the Owner.
"2nd visit and still happy "
Read full review
on
TripAdvisor
4/20/2011
Vote
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