Royal St Charles Hotel, New Orleans, Responsive

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Rank

61st

Out of 427

Royal St Charles Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

135 Saint Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 33 of 125
Average review rating: 3.29

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (41) , TripAdvisor (258)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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adequate (6) attractive (4) awesome (7) beautiful (4) best (18) better (35) big (12) cares (18) clean (128) cleanliness (4) comfortable (61) comfy (6) convenient (16) cool (8) courteous (5) decent (12) efficient (6) excellent (12) exceptional (10) fancy (5) fantastic (8) fast (7) free (40) fresh (7) friendly (98) fun (5) good (86) great (134) happy (15) helpful (87) huge (10) liked (58) love (9) new (123) nice (132) outstanding (3) perfect (22) perfectly (4) pleasant (12) pleased (10) plenty (13) positive (10) professional (4) prompt (3) quiet (12) reasonable (25) responsive (9) soft (5) welcoming (5) wonderful (20)

Responsive

Appears in 9 comments.

The following words were used in comments with Responsive:
$ (3) car (2) damage (2) room (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Voice mail, email, no response.

"I'll never know " Read full review on TripAdvisor 5/3/2012 Vote

2. When we let management know about it their response was 'we know'.

"Never Again " Read full review on TripAdvisor 2/28/2012 Vote

3. When questioned about our free valet parking booking, they told us we would be responsible for the $15/day the place down the street charged (it was actually $25/day so they lied about that).

"Don't stay here! " Read full review on TripAdvisor 12/13/2010 Vote

4. His response in yelling form was there are only 2 of us and it would be over an hour.

"Terrible service, please stay away " Read full review on TripAdvisor 1/17/2010 Vote

5. 00 car was left on the side of the road in front of the hotel for 6 hours after the Valet had my keys--ALSO when we checked out 3 days later i come to find out that my car had been damaged while in their care I was informed that they were not responsible for any damages even though there is a $7.

"not worth the money " Read full review on TripAdvisor 6/13/2009 Vote

6. After the fire department came, it was verified to be a false alarm but the total lack of responsibility of the staff was frightening.

"Not recommended! Unsafe! " Read full review on TripAdvisor 3/3/2009 Vote

7. I asked about cleaning employees entering my room and there was no response.

"Very poor customer service " Read full review on TripAdvisor 6/25/2008 Vote

8. After a month of no response, I received a 'junk' email from her, stating that no one entered my room except for me.

"Very poor customer service " Read full review on TripAdvisor 6/25/2008 Vote

9. I sent emails every few days to find out what action was being taken, still no response.

"Very poor customer service " Read full review on TripAdvisor 6/25/2008 Vote