Hilton Charlotte University Place, Charlotte, Outstanding

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OpinionWell
Rank

7th

Out of 269

Hilton Charlotte University Place	Average Daily Rate: NA Check Rates

Hotel Class:

8629 J M Keynes Drive

Charlotte, 28262 View map

3-Star Hotel Rank: 2 of 67
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (265) , Travelocity (5) , TripAdvisor (197) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Outstanding

Appears in 10 comments.

The following words were used in comments with Outstanding:
customer (2) room (2) service (8) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We worked with the Director of Convention Services, Erin Brown, whose customer service was outstanding.

"Great amenities & excellent staff " Read full review on TripAdvisor 10/20/2011 Vote

2. The customer service was OUTSTANDING.

"Photo Conference " Read full review on TripAdvisor 10/5/2011 Vote

3. Erin Brown and Lana Houk were outstanding in assisting me execute a flawless conference.

"Perfect Conference Venue " Read full review on TripAdvisor 8/29/2011 Vote

4. The service was outstanding.

"Outstanding service " Read full review on TripAdvisor 6/17/2011 Vote

5. The service level and professionalism of the staff (with the exception of the follow through on the maintenance issue below) was OUTSTANDING.

"Light Sleepers Beware...otherwise Great. " Read full review on TripAdvisor 4/27/2011 Vote

6. I will defiantly stay here again just for there free Internet service was outstanding no need to upgrade to the payed service.

"Great staff and surrounding area. " Read full review on TripAdvisor 1/29/2011 Vote

7. The hotel staff was outstanding and friendly good knowledge of surrounding area.

"Great staff and surrounding area. " Read full review on TripAdvisor 1/29/2011 Vote

8. They paid special attention to my young children, food in the restaurant was outstanding, not cheap but well worth the price.

"Awesome Hotel, The best service ever " Read full review on TripAdvisor 1/5/2011 Vote

9. It is pricey, as Hiltons go, but in this case, you are just paying for nice sheets and clean room, No outstanding room amenities, unless you count the $3 bottle of deer park water they offer on top of the bureau.

"Pay for cleanliness " Read full review on Expedia 8/22/2006 Vote

10. Service was outstanding.

"Excellent place to be " Read full review on YahooTravel 9/26/2005 Vote