Peppermill Hotel, Reno, Correct

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OpinionWell
Rank

4th

Out of 158

Peppermill Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2707 South Virginia Street

Reno, 89502 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 3.62

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amazing (9) attentive (2) awesome (4) beautiful (11) best (13) better (14) big (11) cares (6) clean (25) comfortable (17) comfy (3) convenient (2) correct (3) excellent (16) exceptional (3) extraordinary (1) fancy (1) fantastic (2) fast (2) first class (1) free (14) friendly (27) fun (7) generous (3) good (38) gorgeous (2) great (50) happy (3) helpful (21) huge (4) impressed (5) liked (27) love (4) new (18) newer (3) nice (41) pleasant (4) pleased (4) plenty (2) positive (2) professional (4) quiet (3) reasonable (4) responsive (3) secure (2) spotless (1) superb (1) tasteful (5) welcoming (1) wonderful (12)

Correct

Appears in 14 comments.

The following words were used in comments with Correct:
apology (2) bill (2) desk (2) disappoint (2) phone (2) problem (4) reasonable (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Finally got it corrected after visiting the front desk and confronting them in person.

"Extremely Disappointed " Read full review on Expedia 1/12/2010 Vote

2. To correct this I had to call the front desk, and they acted as if I was out of line.

"Extremely Disappointed " Read full review on Expedia 1/12/2010 Vote

3. It took a week, two calls to their accounting department, promises of corrections, AND a complaint to the Reno Better Business Bureau before they made restitution.

"Charges to my Credit Card after checkout! " Read full review on YahooTravel 12/12/2008 Vote

4. Once I found a house phone they gave me the correct room number, but with no apology nor apparent concern.

Read full review on MyTravelGuide 4/20/2008 Vote

5. Once I found a house phone they gave me the correct room number, but with no apology nor apparent concern.

Read full review on MyTravelGuide 4/20/2008 Vote

6. It was a mess to correct.

Read full review on MyTravelGuide 11/8/2007 Vote

7. They are currently expanding, so this may correct the problem, but I was disappointed for that reason.

Read full review on MyTravelGuide 2/28/2007 Vote

8. They are currently expanding, so this may correct the problem, but I was disappointed for that reason.

Read full review on MyTravelGuide 2/28/2007 Vote

9. They lost a good customer for 90$ which in my opinion I won them correctly.

"Pay attention to the Craps table " Read full review on YahooTravel 11/5/2006 Vote

10. They corrected the problem.

Read full review on MyTravelGuide 8/4/2006 Vote