3. First impression of hotel: Cute, small lobby; staff was not overly friendly or helpful; we were sent to the 10th floor, got off the elevator and the compact hallway was a bit confusing as we searched for our room- they must have doubled the number of rooms when the hotel was remodeled; I opened the door and was not prepared for what I saw - yes, I read comments before we left, but was in no way was I prepared for this.