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OpinionWell
Rank
14th
Out of 165

Hyatt Regency Waikiki Beach Resort and Spa

Average Price: $291  
 
Hotel Class:
2424 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 5 of 17
Average review rating: 4.12
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (117) , MyTravelGuide (472) , Travelocity (40) , TripAdvisor (771) , YahooTravel (36)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Professional
Appears in 55 comments. 
The following words were used in comments with Professional:
arrival (3)   courteous (3)   desk (5)   friendly (9)   great (5)   helpful (12)   hotel (10)   most (3)   nice (4)   perfect (2)   personable (3)   polite (2)   prompt (3)   relax (2)   room (3)   service (7)   shop (2)   spa (3)   staff (30)   warm (2)    
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1. We also had an issue with the room next to us having a loud gathering around midnight the first night we arrived (and were exhausted from a day of travel) but we called the front desk and security came up promptly and addressed the situation professionally.
"Great views came w noise " Read full review on TripAdvisor   4/26/2012 Vote      
2. We had an incident in the bathroom where the toilet flooded but as soon as we called reception they handled the whole thing promptly and professionally.
"Nice hotel, but over priced " Read full review on TripAdvisor   4/11/2012 Vote      
3. In closing, the staff at the Hyatt Regency is professional, helpful and friendly but because this hotel needs a floor to ceiling renovation, I doubt I will be returning anytime soon.
"Hyatt Regency Waikiki needs a renovation!! " Read full review on TripAdvisor   3/14/2012 Vote      
4. I had a three day training event at the Hyatt ballroom and the Hyatt staff was very helpful, professional and thorough.
"Professional and thorough service for our event " Read full review on TripAdvisor   3/13/2012 Vote      
5. The front desk staff is amazingly efficient and professional.
"Always excellent, always beautiful " Read full review on TripAdvisor   3/13/2012 Vote      
6. Plus the personable and professional treatment made me feel that it was there just for me.
"The Service Standard " Read full review on TripAdvisor   3/9/2012 Vote      
7. The room was perfect, the staff were warm and professional, and the location was perfect.
"A Consistent Hyatt Experience " Read full review on TripAdvisor   3/7/2012 Vote      
8. Being a traveling professional, I regularly stay in many 5* hotels in Asia, Europe and America, and have NEVER IN MY LIFE encountered such a despicable, unprofessional and contemptuous behavior towards a customer, particularly one who stays 3 weeks and belong to a major corporation.
"Unsecured hotel, victim of robbery and the worst service ever encountered " Read full review on TripAdvisor   1/25/2012 Vote      
9. They gave us all the advices we need on what to see and where to go in Honolulu in a most friendly and professional way.
"Excellent place and people " Read full review on TripAdvisor   10/11/2011 Vote      
10. When we arrived it was the middle of the strike, although it did not infringe on our stay as the management that were covering for the striking staff did an excellent job and when the staff returned to their jobs half way through our stay they were equally as friendly and professional.
"Great Stay- Fantastic Location " Read full review on TripAdvisor   9/24/2011 Vote      
   
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