Omni Hotel at CNN Center, Atlanta, Helpful

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Rank

10th

Out of 426

Omni Hotel at CNN Center	Average Price: $227 Check Rates

Hotel Class:

100 CNN CENTER

Atlanta, 30303 View map

4-Star Hotel Rank: 4 of 28
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (927) , Travelocity (15) , TripAdvisor (294) , YahooTravel (38)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (7) awesome (11) beautiful (25) best (40) better (45) big (30) cares (17) clean (124) comfortable (71) comfy (9) convenient (72) cool (8) courteous (8) decent (13) efficient (14) excellent (68) exceptional (15) fancy (8) fantastic (9) fast (19) free (104) fresh (8) friendly (103) fun (8) good (142) great (233) happy (22) helpful (93) huge (20) impeccable (6) impressed (12) liked (93) love (25) new (40) newer (7) nice (230) outstanding (10) perfect (27) pleasant (17) pleased (13) plenty (14) positive (10) professional (18) quiet (20) reasonable (19) spacious (24) spectacular (7) welcoming (13) well appointed (8) wonderful (36)

Helpful

Appears in 224 comments.

The following words were used in comments with Helpful:
arrival (6) clean (15) concierge (7) courteous (15) desk (11) extremely (14) friendly (71) great (19) hotel (53) location (11) most (6) need (10) nice (24) not (11) pleasant (9) professional (6) room (28) service (14) staff (149) valet (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They helped my husband arrange a fairy-tale trip to the Opera.

"Exemplary customer service & hotel extremely well-maintained " Read full review on TripAdvisor 5/22/2012 Vote

2. I was there for a conference (we put on the conference) and everyone at the hotel was so helpful and friendly, from the car drivers, front desk staff, wait staff, banquet staff, housekeeping, etc.

"Super Service " Read full review on TripAdvisor 5/12/2012 Vote

3. Since no one could help us.

"AWFUL!!! " Read full review on TripAdvisor 5/11/2012 Vote

4. Still, with helpful staff, business center, gift shop, fitness center .

"Not as great as I hoped, but still very good! " Read full review on TripAdvisor 5/5/2012 Vote

5. Staff was outstanding (very professional, upbeat, positive and helpful with all requests).

"Super Location for Conference and Convention " Read full review on TripAdvisor 5/2/2012 Vote

6. They were all super helpful, polite and addressed everyone by name, a nice touch.

"Omni Atlanta " Read full review on TripAdvisor 4/29/2012 Vote

7. Check-in staff was very helpful and even allowed us to use the fitness center for freshening up when we arrived before our room was available.

"Great service and location " Read full review on TripAdvisor 4/24/2012 Vote

8. Not that the hotel was busy, but only 1 desk clerk was helping guests, until another arrived after about a 5 minute wait.

"Met my expectations-One small security issue. " Read full review on TripAdvisor 4/17/2012 Vote

9. We were greeted by a valet who was very nice, and helpful.

"Met my expectations-One small security issue. " Read full review on TripAdvisor 4/17/2012 Vote

10. The hotel staff were friendly, helpful and kind.

"A Wonderful Experience " Read full review on TripAdvisor 4/5/2012 Vote