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24th
Out of 366

Embassy Suites Phoenix

Average Price: $119  
 
Hotel Class:
2333 East Thomas Road
Phoenix, 85016 View map  
3-Star Hotel Rank: 13 of 62
Average review rating: 3.46
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (85) , Travelocity (5) , TripAdvisor (152) , YahooTravel (12)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 60 comments. 
The following words were used in comments with Helpful:
airport (8)   bed (3)   breakfast (9)   clean (4)   courteous (4)   desk (9)   friendly (21)   good (4)   great (7)   hotel (4)   lobby (3)   nice (8)   not (3)   pleasant (3)   polite (2)   pool (2)   room (7)   shuttle (6)   staff (37)   suite (3)    
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1. The front desk attendants were so helpful with recommendations of local restaraunts and sports bars.
"First class customer service " Read full review on TripAdvisor   3/29/2012 Vote      
2. the front desk are very kind, polite and helpful, tyler, amanda, BB, rick are a few of the names that stick with me and the cook at breakfast is such a nice guy who puts in 110% effort into his work as well as the bar staff in the squaw peek cafe on site.
"what a place to stay " Read full review on TripAdvisor   3/9/2012 Vote      
3. Everyone there was very helpful, and very friendly.
"Great Place to Stay " Read full review on TripAdvisor   2/27/2012 Vote      
4. If you ever need to go anywhere, they will be more than happy to help out especially a super nice fellow by the name of Johnny De who drove me around a few times and was super knowledgeable of the city and made my experience all the more special, whether it was making me laugh or playing great music the entire time, it was always a great ride with Johnny De.
"Best Customer Service " Read full review on TripAdvisor   2/25/2012 Vote      
5. Everyone at the Embassy Suites were extremely helpful and caring.
"Best Customer Service " Read full review on TripAdvisor   2/25/2012 Vote      
6. The fan was helpful.
"Hilton (Embassy Suites) Lovers... Pick another location " Read full review on TripAdvisor   2/23/2012 Vote      
7. The employees were curtious and helpful so it's unfortunate that they have this problem.
"bed bugs!!!!! " Read full review on TripAdvisor   1/6/2012 Vote      
8. The bathrooms are very small, though this is helped somewhat by having the sink outside the bathroom.
"A peculiar mix of old and new " Read full review on TripAdvisor   12/26/2011 Vote      
9. The staff here is friendly, helpful, and knowledgeable.
"A peculiar mix of old and new " Read full review on TripAdvisor   12/26/2011 Vote      
10. From the shuttle driver to the front desk staff to the restaurant staff, everyone there was friendly, helpful and accommodating.
"Great service and amenities. " Read full review on TripAdvisor   9/14/2011 Vote      
   
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