Embassy Suites Phoenix, Phoenix, Exceptional

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Rank

24th

Out of 366

Embassy Suites Phoenix	Average Price: $119 Check Rates

Hotel Class:

2333 East Thomas Road

Phoenix, 85016 View map

3-Star Hotel Rank: 13 of 62
Average review rating: 3.46

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (85) , Travelocity (5) , TripAdvisor (152) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (3) accommodating (6) amazing (7) attentive (3) awesome (6) beautiful (9) best (20) better (19) big (13) cares (9) clean (67) comfortable (33) convenient (12) cool (9) courteous (3) decent (11) delicious (7) efficient (3) enjoyable (4) excellent (25) exceptional (11) fabulous (4) fantastic (5) fast (5) free (53) fresh (8) friendly (41) fun (5) generous (8) good (81) great (97) happy (21) helpful (37) huge (5) liked (26) love (15) new (17) newer (4) nice (95) outstanding (3) perfect (3) pleasant (11) plenty (18) positive (5) quiet (7) reasonable (9) spacious (13) tasteful (5) welcoming (11) wonderful (17)

Exceptional

Appears in 14 comments.

The following words were used in comments with Exceptional:
experience (3) hotel (4) service (2) staff (3)

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1. It misses the mark on all points except service.

"Past It's Prime " Read full review on TripAdvisor 3/1/2012 Vote

2. The service we received was exceptional.

"Nice Hotel! " Read full review on TripAdvisor 7/24/2011 Vote

3. across the street was no exception.

"In the bario. Nuff said? " Read full review on TripAdvisor 7/16/2011 Vote

4. No big deal, except at night when it constantly woke us up.

"One little problem! " Read full review on TripAdvisor 3/27/2011 Vote

5. While the rooms are clean and the pool area is exceptional, I can't say as much for the resturant.

"Not one of Embassy Suites Best Properties! " Read full review on TripAdvisor 7/10/2010 Vote

6. I believe that the staff went above and beyond to make our experience at their Hotel exceptional.

"Customer Service was "top notch"; a delightful experience " Read full review on TripAdvisor 7/1/2009 Vote

7. But themost exceptional thing was that the Hotel offered to take us off site tothe restaurant of our choice using the Hotel shuttle.

"Customer Service was "top notch"; a delightful experience " Read full review on TripAdvisor 7/1/2009 Vote

8. Every staff member except the person who checked me out, went over and above and seem to truly love their work.

"Totally Delighted! " Read full review on TripAdvisor 12/13/2008 Vote

9. In general, it was a standard Embassy Suites experience -- that is to say, a fairly good experience -- with the exception of the air-handling problem mentioned in the previous review.

"Typical, fairly good Embassy Suites experience " Read full review on TripAdvisor 11/20/2008 Vote

10. The breakfast was nothing exceptional, but it met our needs.

"Great hotel for toddlers and children " Read full review on TripAdvisor 4/10/2008 Vote