Sheraton Indianapolis, Indianapolis, Helpful

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Rank

4th

Out of 274

Sheraton Indianapolis	Average Price: $166 Check Rates

Hotel Class:

8787 Keystone Crossing

Indianapolis, 46240 View map

3-Star Hotel Rank: 1 of 71
Average review rating: 2.64

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (9) , MyTravelGuide (164) , Travelocity (3) , TripAdvisor (182) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (4) accommodating (5) adequate (3) appropriate (3) attentive (5) awesome (8) beautiful (10) best (12) better (26) big (8) cares (9) clean (73) comfortable (44) comfy (8) convenient (18) cool (5) courteous (4) decent (7) excellent (16) exceptional (6) fantastic (4) fast (3) free (63) fresh (7) friendly (40) good (63) great (97) happy (11) helpful (48) huge (11) liked (41) love (11) luxury (4) new (24) newer (3) nice (119) outstanding (5) perfect (6) pleasant (10) pleased (7) plenty (8) positive (6) professional (6) quiet (6) reasonable (6) responsive (3) soft (4) spacious (12) welcoming (5) wonderful (9)

Helpful

Appears in 65 comments.

The following words were used in comments with Helpful:
area (4) bar (3) clean (3) desk (10) excellent (3) friendly (18) great (5) hotel (9) lobby (3) lounge (4) nice (3) not (3) pleasant (3) professional (2) room (7) secure (3) service (3) small (2) staff (32) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager was very helpful with the arrangements and any changes we made.

"Wonderful Hotel for Our Reunion! " Read full review on TripAdvisor 5/10/2012 Vote

2. Paulette at the front desk has been so helpful in every detail.

"Incredible Customer Service " Read full review on TripAdvisor 5/9/2012 Vote

3. From Matt at the front desk to Kiana at breakfast to Derrick and Roberto at the lounge, the staff is courteous, professional and extremely helpful.

"Outstanding Customer Service " Read full review on TripAdvisor 4/30/2012 Vote

4. Paulette Hill, the Guest Relations Supervisor, is extremely helpful and accommodating, and it is great dealing with her.

"Always a pleasant stay " Read full review on TripAdvisor 4/27/2012 Vote

5. She was very helpful.

"" Guest Relations" " Read full review on TripAdvisor 4/20/2012 Vote

6. The lobby and bar/restaurant area is quite well done, and the front service staff are helpful, warm and friendly.

"Disappointing " Read full review on TripAdvisor 4/16/2012 Vote

7. I must say Paulette Hill was the most friendly and helpful person I have ever encountered as a guest relations at any hotel.

"Front Desk " Read full review on TripAdvisor 4/10/2012 Vote

8. Receptionists, restaurant , and club room staff could not have been more pleasant or helpful during our two night stay.

"Excellent service; great location; good for kids. " Read full review on TripAdvisor 3/30/2012 Vote

9. He was helpful and attentive, and that was on a Saturday when the place was really hopping.

"Great stay! " Read full review on TripAdvisor 3/27/2012 Vote

10. Maureen the front desk clerk was more than happy to help and got us into our rooms right away.

"Sheraton is a bargain of high service " Read full review on TripAdvisor 3/24/2012 Vote