Hotel Santa Barbara, Santa Barbara, Complaint

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Rank

22nd

Out of 107

Hotel Santa Barbara	Average Price: $224 Check Rates

Hotel Class:

533 State Street

Santa Barbara, 93101 View map

3-Star Hotel Rank: 14 of 33
Average review rating: 3.44

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (8) , Travelocity (3) , TripAdvisor (152) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (3) annoy (1) appalled (1) awkward (2) bad (12) barely (1) bed bugs (4) broken (4) complain (1) complaint (1) cramped (1) dated (1) difficult (4) dirty (3) disappoint (6) dispute (3) disturbing (1) expensive (5) hard (6) hardly (2) horrible (5) incompetent (2) inconvenient (5) issue (3) itchy (2) lack (2) loud (3) lousy (2) negative (5) noise (22) noisy (13) outdated (2) poor (2) problem (11) slow (6) smell (5) smelly (2) stale (1) terrible (3) tiny (6) too small (2) unclean (1) uncomfortable (2) unfortunate (1) unhelpful (2) unsafe (1) weird (1) worn (3) worst (4) wrong (2)

Complaint

Appears in 7 comments.

The following words were used in comments with Complaint:
comfortable (2) complaints (7) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When complaints were raised they were brushed off in a disengenous manner.

"Best Avoided! " Read full review on TripAdvisor 2/4/2012 Vote

2. Stayed in 5 hotels in USA total no complaints elsewhere.

"Beware very nasty Bed Bugs!!! " Read full review on TripAdvisor 4/26/2011 Vote

3. Another hotel in the area reported to me that they hear these kind of complaints from people ALL THE TIME.

"I will never stay here again! " Read full review on TripAdvisor 4/19/2011 Vote

4. The beds were comfortable with down comforters - my one complaint was that the pillows were too firm.

"Wonderful place! Fabulous staff, great location. " Read full review on TripAdvisor 3/12/2009 Vote

5. The lift is a bit fiddly too, but they're minor complaints.

"Great " Read full review on TripAdvisor 10/15/2008 Vote

6. No complaints at all, apart from the unnecessary valet parking at the back.

"Great " Read full review on TripAdvisor 10/15/2008 Vote

7. The rude management knocked off a whopping $30 after our complaints the next morning.

"Noisy! " Read full review on TripAdvisor 10/5/2004 Vote