Embassy Suites Raleigh, Raleigh, Complaint

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Rank

3rd

Out of 119

Embassy Suites Raleigh	Average Price: $175 Check Rates

Hotel Class:

4700 Creedmoor Road

Raleigh, 27612 View map

3-Star Hotel Rank: 1 of 21
Average review rating: 3.4

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (96) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
$ (3) biggest (2) charged (2) complaints (8) elevator (2) hotel (2) internet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My biggest complaint was with the Hilton Honors program which has decided to drop my husband's level from gold to the lower blue rating.

"Disappointed " Read full review on TripAdvisor 12/29/2011 Vote

2. Only complaint is there is only one pair of elevators so patience is a must especially at check in and check out.

"A good value. A good place to stay if staying multiple days. " Read full review on TripAdvisor 7/30/2011 Vote

3. COMPLAINTS:I have to say that I am still and will always be disappointed in Embassy Suites for charging $10 a day for internet.

"Patience was definitely a virtue, but lovely hotel in its own right " Read full review on TripAdvisor 6/14/2011 Vote

4. My only complaint, again, is that this particular Embassy was absolutely packed and you had to wake up quite early to get to breakfast before the crowds of kids rush through.

"Patience was definitely a virtue, but lovely hotel in its own right " Read full review on TripAdvisor 6/14/2011 Vote

5. The biggest complaint was the $10 per day charge for internet service and $3.

"Don't drink the water " Read full review on TripAdvisor 6/6/2010 Vote

6. Therefore, I never had the opportunity to voice my complaint about this to hotel management, and now it's sort of 'old potatoes'.

"Huge Cockroach ruined our stay " Read full review on TripAdvisor 11/15/2009 Vote

7. Main complaint was slow elevators, but to be expected with only two of them for entire hotel.

"Nice Stay " Read full review on TripAdvisor 12/5/2008 Vote

8. My husband said he wanted to file a complaint, she was very rude & said 'wait we`ll give you the #'.

"Hateful Desk Clerk " Read full review on TripAdvisor 6/1/2008 Vote