Residence Inn Portland, Portland, Complaint

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Rank

19th

Out of 287

Residence Inn Portland	Average Price: $177 Check Rates

Hotel Class:

2115 SouthWest River Parkway

Portland, 97201 View map

3-Star Hotel Rank: 11 of 75
Average review rating: 4.51

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (28) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (197) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
bathroom (2) coffee (2) complaints (17) extremely (2) hotel (5) not (2) park (4) room (3)

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1. When we complained to the front desk in the morning, the response was, 'Yes, we had several complaints about that.

"Better for dogs than peeps " Read full review on TripAdvisor 4/15/2012 Vote

2. The only real complaint about the bathroom that all of us had was the soap.

"Great hotel, has a lot more than meets the eye. " Read full review on TripAdvisor 2/5/2012 Vote

3. Parking: My only complaint (and reason for less than a five star rating ) is that the nightly parking fee (self-park, not valet) is $25.

"Great Location for Exploring Downtown " Read full review on TripAdvisor 10/21/2011 Vote

4. My only complaint is that the mattresses on the fold out sofabed in the living room are pretty thin and not extremely comfortable.

"Great Location for Exploring Downtown " Read full review on TripAdvisor 10/21/2011 Vote

5. My only complaint would be that one particular day I made the trek out (on transit) to the Children's Museum and it turned out it was closed (annually on the same dates every year) I thought that because the hotel caters to many families that perhaps they should keep track of such closures.

"Awesome " Read full review on TripAdvisor 9/20/2011 Vote

6. Our biggest complaints over the years have been the beds, TV's, and couches.

"Residence Inn Riverplace Portand OR " Read full review on TripAdvisor 9/13/2011 Vote

7. My only other complaint is that our room was having electrical problems.

"Nice place, good location " Read full review on TripAdvisor 8/19/2011 Vote

8. They must of had many complaints because they sent one to us without questions.

"Gone downhill! " Read full review on TripAdvisor 6/13/2011 Vote

9. One complaint would be the lack of a coffee stand nearby--the hotel's coffee was lackluster.

"Great spot for family like ours " Read full review on TripAdvisor 3/13/2011 Vote

10. My complaint with the hotel: the view I was given was poor.

"Good location - wish the view was as I requested " Read full review on TripAdvisor 8/6/2010 Vote