International Plaza Resort Spa, Orlando, Problem

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Rank

5th

Out of 543

International Plaza Resort Spa	Average Price: $127 Check Rates

Hotel Class:

10100 International Drive

Orlando, 32821 View map

3-Star Hotel Rank: 1 of 138
Average review rating: 3.04

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (77) , MyTravelGuide (574) , Travelocity (29) , TripAdvisor (1498) , YahooTravel (80)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (10) annoy (22) avoid (20) awful (15) bad (132) big deal (18) broken (24) chipped (24) complain (73) complaint (41) dated (11) dirty (63) disappoint (70) disgust (21) disturbing (11) downside (38) dreadful (11) expensive (127) filthy (11) hard (43) hassle (17) horrible (30) inconvenient (20) issue (115) lack (20) loud (31) mildew (21) mistake (15) mold (67) negative (91) nightmare (12) noise (61) noisy (43) overpriced (17) poor (26) pricey (38) problem (220) ridiculous (12) rude (28) sad (14) shame (18) shock (19) sick (13) slow (48) smell (146) terrible (32) tiny (12) unfortunate (27) worst (21) wrong (46)

Problem

Appears in 298 comments.

The following words were used in comments with Problem:
$ (13) arrival (15) clean (24) desk (21) good (14) great (14) helpful (15) hotel (71) never (16) nice (14) night (16) not (69) park (32) pool (14) reception (14) room (110) shower (16) staff (30) toilets (14) well (13)

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1. Business center had a printer problem that was annoying, but we were able to work around.

"Stayed for business, then fun " Read full review on TripAdvisor 5/20/2012 Vote

2. But apparently they knew this was a problem, because they moved us to a whole other building.

"Name of this hotel should be the DoubleRoach " Read full review on TripAdvisor 5/6/2012 Vote

3. We had a problem with our bank card on one of the days and couldnt use the pay phone to speak to them we explained at the desk and they let us use the reception phone to sort out the problem.

"Amazing place! " Read full review on TripAdvisor 5/2/2012 Vote

4. They were unaware of the problem I was experiencing.

"'Care Line' didn't seem to care " Read full review on TripAdvisor 5/2/2012 Vote

5. It is easy to praise a hotel when everything goes well but I always think that the REAL test of customer service is how a company deals with problems when they arise.

"Book your stay here now! " Read full review on TripAdvisor 4/29/2012 Vote

6. Another great thing about the hotel they provide transport to universal which you have to reserve seats for so getting around to all the parks was not a problem.

"Fantastic Hotel " Read full review on TripAdvisor 4/15/2012 Vote

7. I understand these rooms also had fridges, which could've been handy but wasn't a problem for us not having one.

"Please ignore the negative reviews...from a well travelled individual! " Read full review on TripAdvisor 3/30/2012 Vote

8. so i went to see the reception told them the problem and was resolved instead with a room up grade to block 11, at no expense to me well done, even offering staff to help us move.

"pleasure " Read full review on TripAdvisor 3/28/2012 Vote

9. Only real problem was that you have to pay for parking at $14/day.

"Nice Clean place " Read full review on TripAdvisor 3/25/2012 Vote

10. We stayed only one night because there was a problem with our reservation at a rival chain's property closer to Universal Studios.

"beautiful property " Read full review on TripAdvisor 3/24/2012 Vote