Hilton New Orleans, New Orleans, Complaint

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Rank

48th

Out of 427

Hilton New Orleans	Average Price: $167 Check Rates

Hotel Class:

333 Street Charles Avenue

New Orleans, 70130 View map

4-Star Hotel Rank: 18 of 37
Average review rating: 3.95

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (86) , TripAdvisor (206) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (4) a little on the small side (2) annoy (2) avoid (6) awful (2) bad (15) bug (4) complain (13) complaint (9) dated (3) difficult (4) dirty (3) disappoint (10) disturbing (4) expensive (8) frustrated (3) hard (3) hassle (4) horrendous (2) horrible (3) issue (8) lack (8) loud (3) mistake (2) mold (3) negative (7) noise (12) noisy (2) odor (3) outdated (2) overpriced (6) poor (6) pricey (6) problem (26) ridiculous (4) rude (6) sad (2) shock (4) slow (3) smell (24) terrible (6) tiny (4) unfortunate (2) unpleasant (2) was a joke (2) weird (2) worn (5) worst (4) would have liked (4) wrong (4)

Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
bar (2) complaints (16) floor (2) hotel (4) liked (2) not (2) price (2) reviews (2) room (4)

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1. Our only complaint was that we couldn't get hot water in shower.

"Beautiful hotel, great location " Read full review on TripAdvisor 12/10/2011 Vote

2. I really don't have any complaints, in regards to the hotel.

"Excellent Hotel - Great Location! " Read full review on TripAdvisor 8/26/2011 Vote

3. The only complaints I have are the valet guys taking a while to retrieve my car-but it was a little busy and the humidity kept the floor in our room a little damp.

"Nice Stay " Read full review on TripAdvisor 8/22/2011 Vote

4. If I had one complaint, it would be the cost of parking.

"Nice hotel in a great location. " Read full review on TripAdvisor 7/17/2011 Vote

5. My only real complaint is that they do not have wifi.

"Great Service " Read full review on TripAdvisor 5/22/2011 Vote

6. The room service prices were insane, and when I called with a complaint about the food I was told that nothing could be done for me.

"love new orleans...not sure about this hotel " Read full review on TripAdvisor 4/18/2010 Vote

7. As it does date from the 1920's, the rooms are a bit smaller than comparable Hiltons, but the staff is friendly, it is recently redecorated, and I have no complaints, other than the maid was stingy with giving out the Soap.

"Excellent Older Hotel in Good Location " Read full review on TripAdvisor 11/13/2009 Vote

8. Windows sealed shut (very minor complaint).

Read full review on MyTravelGuide 9/13/2009 Vote

9. Only real complaint is that the bar is also part of the restaurant and they were unwilling to serve just drinks when they could be serving meals - plenty of bars in the French Quarter tho.

"well located " Read full review on TripAdvisor 5/14/2009 Vote

10. I stayed on the 19th floor, and my only complaint about the room was the windows, you can see from one of the photos posted (2 double bed pic), the windows makes you feel like you are in a jail cell.

"What you would expect from Hilton " Read full review on TripAdvisor 3/16/2009 Vote